Business Analyst - PA26AUTRQ3002

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Business Analyst – Role Profile

Role Purpose

The Business Analyst (BA) works collaboratively across business and technology teams to analyse, design, and deliver process and system improvements. Operating within an hybrid environment, the BA plays a key role in defining requirements, optimising workflows, supporting automation initiatives (including RPA and emerging AI/agentic technologies), and ensuring high ‑ quality delivery through structured UAT management.

This role supports strategic transformation projects across the business, including reengineering operational processes, enhancing service levels , creating capacity , and enabling automation solutions that span the full trading lifecycle.

Key Responsibilities

Requirements & Analysis

Engage with stakeholders to gather, analyse, validate , and document business requirements.

Produce clear and structured documentation including Process Design Documents (PDDs), user stories, acceptance criteria, use cases, and process maps.

Analyse current business processes to identify inefficiencies, risks, and opportunities for optimisation or automation.

Evaluate new ideas , technologies, and automation opportunities, ensuring strong business cases and measurable benefits.

Act as a bridge between business teams, development, and operations to ensure shared understanding and alignment.

Process & Workflow Design

Own the definition and design of future ‑ state operational workflows.

Model processes using process mapping and tools such as Business Optix or equivalent.

Lead workshops, interviews, and requirement ‑ gathering sessions with cross ‑ functional teams across locations.

Ensure all process changes follow appropriate change ‑ control governance and documentation standards.

Take ownership of process/tool design on behalf of business teams and secure stakeholder approval.

Automation, AI & Agentic Capabilities

Support the design and delivery of RPA solutions (e.g., BluePrism ) and ensure requirements are automation ‑ ready .

Collaborate with technical teams to integrate AI, ML , LLMs, VLM’s and agentic workflows into business processes where appropriate .

Identify opportunities to leverage AI for decision support, data extraction, workflow orchestration, and conversational interfaces

Maintain awareness of emerging AI technologies and assess their applicability to business challenges.

UAT Ownership

Create and manage the full UAT lifecycle, including test strategy, test plans, test scripts, and acceptance criteria.

Coordinate UAT execution with business users, ensuring defects are logged, triaged, and resolved efficiently .

Validate that delivered solutions meet business requirements, regulatory needs, and operational expectations.

Provide clear reporting on UAT progress, risks, and readiness for delivery into production .

Delivery & Stakeholder Engagement

Support development teams during design, build, and implementation phases.

Monitor project progress, ensuring alignment with business objectives , timelines, and quality standards.

Build and maintain strong relationships across Operations, IT, and other stakeholder groups.

Provide post ‑ deployment support and assist business users in adopting new processes and tools.

Essential Skills & Experience

Technical & Analytical

Proven experience as a Business Analyst or similar role.

Strong requirements ‑ gathering , process analysis, and documentation skills.

Experience with BPM and process modelling tools

Experience designing or supporting RPA solutions.

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

Applications will be accepted on an ongoing basis until the position is filled.