Principal Product Manager View Jobs

Job Profile: Principal Product Manager

Location: Bangalore | Karnataka

Experience: 7 - 10 years

About Swiggy Instamart:

Swiggy Instamart is India’s leading quick-commerce platform, redefining how millions of households shop for their daily needs. Over time, Instamart has evolved from a grocery delivery service into a comprehensive hyperlocal marketplace.

Operating a massive network of over 1,100 dark stores across 130+ cities, we offer an assortment of over 30,000 SKUs - ranging from fresh produce and snacks to electronics, toys, and home essentials. Our business model relies on cutting-edge predictive AI, high-density urban warehousing, and a robust fleet of delivery partners to solve for the modern consumer's need for instant gratification. As we scale toward profitability, we are doubling down on operational efficiency and a "partner-first" logistics philosophy.

Know the Business Function:

As a Principal PM in the Driver Partner domain, you will lead the entire Instamart driver lifecycle and experience charter, owning the product vision, strategy and roadmap across multiple workstreams - from making new rider onboarding frictionless and transparent, to building seamless in-order experiences and payout constructs. You’ll design rate cards that are easy to understand so drivers know exactly what they’re earning, and craft a UI/UX that works perfectly while they’re on a bike in bright sunlight. From the second they pick up a bag at a dark store to the moment they find a customer's door, you’re streamlining every tap to save them time and effort. It’s about turning complex logistics into a reliable, stress-free way for thousands of people to make a living.

The product team works closely with business (operations), engineering, design, data sciences and analytics to deliver the best possible customer experience through seamless technology solutions.

We’re looking for talented and passionate and fearless product folks to join our team. If you’re passionate about solving the right problems, can communicate solutions effectively and can hustle to get it executed, we want to talk to you!

As a Product Manager at Swiggy, these are the things that we will be expecting from you:

>Strategist: Define and own the long-term product vision and strategy for the Instamart Driver stream, building products that allow us to hire and manage one of the largest operational workforces in the country

>Problem Solver: First principle thinking; the ability to build products from scratch and the vision to scale it. You should be able to break down complex logistical problems into simple, executable product tasks.

>User Empathy: You are willing to go "on-ground," talk to delivery partners at dark stores, and perhaps even complete a few deliveries yourself to understand the pain points.

>Leader: Mentor and influence product managers and cross-functional partners and foster a culture of innovation, ownership, and customer obsession. Navigate complex stakeholder environments and drive alignment across multiple teams and functions to deliver impactful outcomes.

>Technical Literacy: While you don't need to code, you should understand how APIs work, the limitations of GPS/Location services on mobile, and how to read a tech spec.

>Execution Focus: A "get things done" attitude. You thrive in high-pressure environments where speed to market is critical.A very keen product sense exhibited through great decision making based on operations, business and technology understanding

>Data oriented approach: A key eye for numbers, market insights and an appetite for business/operations context and metrics

>Effective communication skills, the ability to articulate and evangelize product vision, strategy priority and ‘Go to market plans’ in a compelling manner

>Owner mentality; willingness to take initiatives, the accountability to dive closure, tenacity and grit

>The ability to collaborate with cross functional teams yet the assertiveness and influence to rally people around ’right’ products

>Strong execution: Ability to take ambiguous problems and deliver results quickly

An ideal candidate will have:

>7+ years of product management experience in building consumer / logistics products. Proven ability to build and optimize deep tech products and the vision to scale them fast,

>Ability to be hands-on with AI tools today (and obsessively learning fast), and passion for wanting to ship AI-led products that improve how drivers onboard, earn, and get supported - this is a must have

>Demonstrated ability to balance consumer delight with business goals and platform incentives across diverse stakeholders.

>Data-savvy with deep experience in running experiments, analyzing complex user behavior, and making data-backed product decisions.

>Leadership experience managing cross-functional teams and collaborating with business, marketing, technology, and analytics partners.

>Exceptional problem-solving, communication, and influencing skills in large organizations with multiple intersecting teams.

>Experience in developing/enhancing products leading to massive impacts in operations, fulfillment, retention etc.

>Worked on complex cross functional products and went through the whole product journey of defining strategy to driving go to market