Executive Assistant to Managing Director

Position: Executive Assistant to Managing Director

Reporting To: Managing Director

Role Purpose

The Executive Assistant to the Managing Director will act as the MD’s business execution partner, ensuring complete visibility across operations, revenue, sales, customer experience, and key business functions. The role is highly analytical, execution-focused, and dashboard-driven, converting business data into actionable insights while ensuring timely follow-up and accountability across departments.

Key Responsibilities

1. MD Dashboard & Business Reporting

Prepare and maintain daily, weekly, and monthly business dashboards.

Track key KPIs across all clinics and departments.

Present concise reports highlighting:

Revenue

Collections

Appointments

Show-up %

Conversion %

Average Billing

Product Sales

Cross-selling

Branch-wise profitability

Team productivity

Highlight deviations, trends, and business risks with recommendations.

2. Operations Monitoring

Monitor performance of all clinics.

Review daily operational dashboards.

Identify operational bottlenecks.

Track implementation of MD instructions.

Ensure SOP compliance across departments.

Escalate unresolved issues proactively.

3. Revenue & Sales Analysis

Monitor revenue against targets.

Analyse sales performance by:

Branch

Doctor

Counsellor

Appointment Team

Identify revenue leakage.

Recommend corrective actions.

Track daily sales pipeline.

4. Dashboard Management

Must be proficient in interpreting dashboards from CRM, Airtable, Power BI, Excel, Google Sheets, or similar BI tools.

Responsible for:

Dashboard accuracy

Data validation

Trend analysis

KPI reporting

Automated reports

Exception reports

5. Cross Functional Coordination

Coordinate with:

Operations

Sales

Finance

HR

Marketing

CRM Team

Appointment Team

Branch Managers

Ensure timely completion of all assigned action items.

6. MD Task Management

Track all tasks assigned by the MD.

Follow up until closure.

Maintain action trackers.

Ensure accountability from department heads.

7. Business Intelligence

Analyse business data.

Prepare management presentations.

Conduct competitor research.

Monitor industry trends.

Prepare decision-support reports.

8. Meetings & Reviews

Prepare agendas.

Record Minutes of Meetings (MoMs).

Track action items.

Follow up with owners.

Prepare review presentations.

9. Special Projects

Lead projects assigned by the MD.

Coordinate cross-functional execution.

Ensure deadlines are achieved.

Required Skills

Technical

Advanced Microsoft Excel

Google Sheets

Dashboard interpretation

Power BI/Tableau (preferred)

Airtable or CRM systems

Data analysis

Report automation

Presentation skills (PowerPoint)

Analytical

Strong numerical ability

KPI analysis

Revenue analysis

Business reporting

Root cause analysis

Attention to detail

Behavioural

High ownership

Excellent communication

Strong follow-up skills

Confidentiality

Time management

Ability to work under pressure

Problem-solving mindset

Qualification

MBA (Preferred)

Bachelor’s degree in Business, Finance, Operations, or Engineering

3–7 years of experience as an Executive Assistant, Business Analyst, Management Associate, Operations Analyst, or similar role

Key Performance Indicators (KPIs)

Accuracy and timeliness of MD reports

Dashboard reliability

Follow-up closure rate

Revenue variance reporting

Action item completion rate

SOP compliance tracking

Decision turnaround time

Business insights generated

* Project completion within timelines

Ideal Candidate

Someone who thinks like a business analyst rather than a traditional secretary - comfortable working with dashboards, understanding revenue drivers, questioning anomalies, following up relentlessly, and providing the MD with clear, data-backed insights to support faster and better business decisions

Pay: ₹35,000.00 - ₹50,000.00 per month

Work Location: In person