Senior HR Generalist

Responsibilities:

The Senior HR Generalist serves as a strategic and hands-on human resources partner supporting leaders and employees across assigned business units. This role provides expertise in employee relations, talent acquisition, performance management, workforce planning, employee engagement, policy administration, compliance, and organizational development. The Senior HR Generalist collaborates closely with operational leaders to deliver HR solutions that support business objectives while fostering a positive, compliant, and employee-centered workplace culture.

Essential Duties and Responsibilities

Employee Relations

Serve as a trusted advisor to managers and employees on HR policies, procedures, and workplace issues.

Conduct employee relations investigations and recommend appropriate resolutions.

Coach managers on performance management, corrective action, conflict resolution, and employee development.

Support employee retention initiatives and engagement efforts.

Talent Acquisition & Onboarding

Partner with hiring managers to develop recruitment strategies and workforce plans.

Assist with job descriptions, position evaluations, and requisition approvals.

Coordinate recruitment, interviewing, candidate selection, and onboarding activities.

Ensure a positive candidate and new-hire experience.

Performance Management

Guide leaders through performance review processes.

Support goal setting, performance improvement plans, and employee development planning.

Provide coaching and training to managers on performance-related matters.

HR Compliance & Administration

Ensure compliance with federal, state, and local employment laws and regulations.

Support policy development, interpretation, and implementation.

Maintain accurate HR records and files in accordance with company standards.

Organizational Support

Analyze workforce trends and recommend appropriate HR solutions.

Assist with organizational changes, restructures, and workforce planning initiatives.

Participate in compensation reviews, market analysis, and salary administration processes.

Support annual merit, bonus, and performance planning cycles.

Employee Engagement & Development

Facilitate employee training and development programs.

Support culture-building initiatives and employee recognition programs.

Partner with leadership to improve employee engagement and organizational effectiveness.

Assist in change management and communication efforts.

Qualifications

Education

Bachelor's degree in Human Resources, Business Administration, or related field required.

Master's degree preferred.

Experience

Minimum 5–7 years of progressive Human Resources experience.

Experience supporting multi-site operations preferred.

Experience in healthcare, pharmacy, senior living, or highly regulated environments preferred.

Knowledge, Skills, and Abilities

Strong knowledge of employment law and HR best practices.

Demonstrated experience managing employee relations matters.

Excellent consultation, coaching, and conflict resolution skills.

Strong analytical and problem-solving abilities.

Ability to maintain confidentiality and exercise sound judgment.

Excellent verbal and written communication skills.

Proficiency with HRIS, applicant tracking systems, and Microsoft Office applications.

Preferred Certifications

PHR, SPHR, SHRM-CP, or SHRM-SCP certification preferred.

Physical Requirements

Ability to sit, stand, walk, and use standard office equipment for extended periods.

Ability to travel occasionally between locations as business needs require.

Benefits

Competitive salary and incentive opportunities.

Medical, dental, and vision coverage.

Paid time off and company-recognized holidays.

Retirement savings plan with company match.

Professional development and career growth opportunities.

Benefits:

InnovAge is dedicated to empowering seniors to live independently, allowing them to age in their own homes and communities safely. InnovAge offers an alternative to nursing homes through its Program of All-inclusive Care for the Elderly (PACE), which provides enrolled seniors with customized healthcare and social support at PACE Adult Day Health Centers. These centers are staffed by medical professionals who are committed to creating personalized care plans for each participant. At InnovAge, our team members are our greatest asset and have a significant impact on the lives of our participants every day. When you join InnovAge, you'll work alongside talented, respectful, and passionate colleagues within a patient-centered care model.

Applicants are considered until the position is filled.

Posted Pay Range: $86,800 - $112,900 Additional Information:

Compensation Disclaimer

The pay may vary depending on job related factors, such as work location, experience, knowledge, skills, education, certifications, training and internal equity. InnovAge offers a comprehensive benefits package, which includes medical, dental, vision, 401(k) plan with company match, short and long-term disability, life insurance, supplemental life insurance, ADD, flexible spending account, paid time off and company paid holidays.

Attention Florida Applicants

This position requires a background screening through the Florida Care Provider Background Screening Clearinghouse.

For more information, please visit the Clearinghouse Education and Awareness website: https://info.flclearinghouse.com

Agency Disclaimer

InnovAge will not accept unsolicited resumes from search firms for this employment opportunity. Regardless of past practices, all candidates/resumes submitted by search firms to InnovAge by any means without a valid written search agreement in place for that position will be deemed the property of InnovAge and no fee will be paid in the event such candidate is hired by InnovAge.

Fraud Disclaimer

InnovAge is committed to maintaining a safe, transparent, and respectful hiring process for all candidates.

Please be aware that all legitimate email communication regarding InnovAge job opportunities will come exclusively from an email address ending in @innovage.com.

At no point in our hiring process will InnovAge:

Request payment from candidates for equipment, background checks, onboarding, training, or any other employment‑related purpose

Ask for financial information (such as bank account details) before a formal offer and onboarding process is completed through our official systems

If you receive a message claiming to represent InnovAge that does not align with the above, it may be fraudulent. We encourage you to exercise caution and refrain from engaging or sharing personal information.

If you believe you have been contacted by someone misrepresenting InnovAge, please report the activity to HRAnswers@innovage.com or apply directly through our official career site to ensure the opportunity is legitimate.

Your trust matters to us, and we appreciate your interest in joining InnovAge.