Salesforce Business Analyst

Onsite Pune 3–5 yrs Apply by Aug 21, 2026

Salesforce Business Analyst

Join Techila's team of Salesforce experts. We build senior-led transformations that deliver measurable outcomes for clients worldwide.

Experience

3–5 yrs

Employment Type

Full-time

Openings

1 position

Apply By

Aug 21, 2026

Required Skills

Business Requirement Documents (BRD)Business Analyst

Job Description

Key Responsibilities Gather, analyze, and document business requirements from stakeholders. Conduct requirement workshops, stakeholder interviews, and discovery sessions. Create Business Requirement Documents (BRD), Functional Requirement Documents (FRD), user stories, and acceptance criteria. Collaborate with Salesforce Administrators, Developers, Architects, and QA teams to design and implement solutions. Configure and support Salesforce Sales Cloud, Service Cloud, and other Salesforce products as needed. Facilitate Agile ceremonies, including sprint planning, backlog grooming, and UAT. Perform gap analysis and recommend process improvements. Support User Acceptance Testing (UAT) and ensure business requirements are met. Create process flows, workflows, and business process documentation. Provide end-user training and support during implementation and post-go-live phases. Ensure data quality, reporting, and dashboard requirements are addressed.

Required Skills Strong experience as a Business Analyst in Salesforce projects. Hands-on knowledge of Salesforce Sales Cloud and Service Cloud. Expertise in requirement gathering and stakeholder management. Experience creating user stories, BRDs, FRDs, and process flow diagrams. Strong understanding of Agile/Scrum methodologies. Experience with UAT planning and execution. Knowledge of Salesforce reports, dashboards, workflows, and automation. Excellent communication and presentation skills.

At a Glance

Work ModeOnsite

EmploymentFull-time

Experience3–5 yrs

Openings1

LocationPune

DeadlineAug 21, 2026

[ Hiring process ]

What to expect

Four stages, typically completed within 2–3 weeks. We respect your time - every stage has a clear purpose and timely feedback.

STEP 0130 min

Screening Call

Introductory conversation with our talent team to understand your background and motivations.

STEP 0260–90 min

Technical Round

Live problem-solving with a senior architect on Salesforce design, integrations, or domain depth.

STEP 0345 min

Culture Fit

Conversation with practice leadership covering working style, ownership, and how you collaborate.

STEP 04Within 5 days

Offer

Formal offer with full compensation breakdown, start date, and onboarding plan.