Data Analytics Senior Specialist

Overview

Responsible for leveraging data, analytics, automation, and AI-enabled tools to deliver high-quality, scalable business solutions. The role acts as a subject matter expert across analytics platforms, driving insight generation, operational efficiency, and data-driven decision-making. This position also plays a key enablement role - upskilling colleagues, promoting self-service analytics, embedding best practices, and serving as a point of escalation for complex analytics, automation, and AI-assisted solutions.

Key Accountabilities and main responsibilities

Strategic Focus

Understand business needs, gather requirements, and develop bespoke analytics solutions, dashboards and data products aligned to key business objectives.

Identify and implement opportunities to apply AI, prompt engineering and intelligent automation to enhance reporting, forecasting, and decision-making processes.

Develop advanced BI and automation solutions using Alteryx, Power Apps, Fabric, and LLM-enhanced workflows.

Drive uplift in data governance practices, data quality, and metadata management, including adoption of platforms like OneTrust for data cataloguing and retention (GDPR).

Partner with business leaders to identify new use cases where data and AI can improve operational efficiency, customer experience, and risk insight.

Contribute to enterprise strategies on self-service analytics, responsible AI, and democratisation of insight.

Operational Management

Build scalable analytical models, simulations, and automated workflows using Alteryx, Microsoft pipelines (Fabric, Power Apps).

Design, develop, validate, and maintain ETL/ELT processes and data integrations aligned to architectural and governance standards.

Improve operational reporting through enhanced quality, reduced lead times, and AI-supported summarisation.

Prompt Engineering for Analytics:

Design and iterate prompts to convert dashboards, SQL output, and tabular data into executive-ready summaries, insights, and recommendations.

Insight Automation:

Use LLMs (Copilot, ChatGPT) to automate recurring reports, detect anomalies, and generate week-over-week insights through structured prompt workflows.

Data-to-Decision Translation:

Tailor AI-generated outputs into stakeholder-specific formats (email briefings, slide bullets, risk callouts) to bridge the gap between raw metrics and decision-makers.

Script Decoding & Logic Translation:

Apply AI tools to translate SQL/Python logic into plain English to support onboarding, knowledge sharing, and cross-functional understanding.

Self-Service BI Expansion:

Build reusable prompt templates into dashboards and BI tools, enabling non-technical users to ask natural-language questions and obtain meaningful insights.

Document systems, data sources, metrics, and processes to ensure transparency, continuity, and auditability.

Provide analytical support in interpreting, reporting, visualising, and presenting insights to stakeholders.

People Leadership

Build strong relationships across the business to uplift digital capability, promote adoption of analytics, automation, and AI tools.

Provide coaching, training, and support to business users on reporting tools, dashboards, and safe, effective use of AI copilots and BI features.

Champion a culture of continuous improvement, innovation, and responsible use of AI-augmented analytics.

Role-model MUFG Market Services values and contribute to a high-performing, collaborative environment.

Governance & Risk

Define and implement policies, processes, and standards for responsible management of data, including capture, storage, architecture, security, integration, reporting, and analytics.

Embed strong governance controls into analytics and AI-enabled workflows (documentation, lineage, validation, access management, auditability).

Support model and AI risk management requirements to ensure LLM-powered processes are transparent, ethical, and compliant with regulatory frameworks.

Provide guidance on data quality, stewardship, and risk identification, and contribute to development of a unified approach to enterprise dataset management.

The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs.

Experience & Personal Attributes

Data & Analytics Experience

Extensive hands-on expertise with Alteryx Designer, Alteryx Server, and ideally Alteryx One, with proven ability to design scalable, controlled, and auditable workflows.

Strong skills in Data Engineering, including ETL/ELT development, optimisation, and data pipeline automation using MySQL, Alteryx, and Azure technologies.

Solid understanding of data warehouse architecture, including dimensional modelling, semantic modelling, and performance optimisation.

Experience designing, deploying, and maintaining analytics solutions in Azure, including Azure Synapse Analytics, Data Lake, and Fabric components.

Expertise in building business-facing Power BI dashboards, reports, semantic models, and integrating them with automated workflows through Power Apps

Experience in functional design and delivery of enterprise BI and analytics solutions across complex business environments.

Strong working knowledge of testing methodology, change management and release management, ensuring high-quality, controlled delivery of data products.

Experience in developing and managing enterprise data warehouse environments, including metadata management, lineage documentation, and governance alignment.

AI Skills

Experience using AI-assisted tools (e.g., Copilot, ChatGPT) for:

Insight summarisation

Logic translation (SQL/Python

plain language)

Prompt-engineered reporting and anomaly detection

Automating insight generation and stakeholder communications

Ability to embed AI features into BI tools to uplift self-service analytics and reduce dependency on specialist teams.

Professional Experience

Bachelor’s degree in Engineering, Technology, Computer Applications, or related discipline (B.E/B.Tech/MCA).

5 - 7 years of experience, preferably within the BFSI sector, with exposure to risk, controls, operations, and customer analytics.

Proven success building enterprise-level dashboards, reporting environments, and data-driven solutions using Power BI, Power Automate, Alteryx.

Recognised Microsoft, Alteryx certifications or best-in-class demonstrable expertise.

Experience translating business requirements into robust data solutions, with strong stakeholder engagement and cross-functional collaboration.

Knowledge of Single Customer View (SCV) and financial industry data structures is highly desirable.

MUFG Pension & Market Services is a global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly.

Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences.

A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.

Our MUFG Corporate Markets division provides clients with a comprehensive corporate market offering that connects issuers to their stakeholders. Our uniquely integrated range of corporate markets capabilities includes shareholder management and analytics, stakeholder engagement, share and unit registry, employee share plans, and digital and print communications. We also offer company secretarial support, as well as various specialist offerings such as insolvency solutions. We operate in twelve countries throughout Australasia, Asia, Africa, the Middle East, United Kingdom and Europe.

Our teams combine a wealth of industry experience with a rigorous focus on client management to deliver a premium service underpinned by market leading digital technology provided by our Technology division.

MUFG Pension & Market Services is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.

We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the MUFG Pension & Market Services journey and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.

Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment.