Customer Service Executive (4HJpcH)

About the Roles

Join a logistics organization as a Customer Service Executive based in Jurong East, supporting daily operations in a permanent role with a salary of up to $2,800 plus variable bonus. This position follows a 5.5-day work schedule with partial work-from-home on Saturdays, offering a balanced mix of office and remote work while engaging with clients and coordinating shipments.

What You’ll Be Doing

Manage and support both existing and newly onboarded customer accounts.

Handle inbound and outbound calls professionally to address customer needs.

Deliver high-quality customer service across all touchpoints.

Build and maintain strong working relationships with customers and vendors.

Address and resolve customer concerns with effective solutions.

Prepare accurate shipment quotations and coordinate logistics arrangements.

Perform multiple tasks efficiently across systems and daily operations.

What We’re Looking For

At least 1 year of experience in a related role.

Background in logistics is an added advantage.

Strong interpersonal and communication skills.

Ability to work both independently and collaboratively within a team.

Note for Applicants

Only shortlisted candidates will be contacted, typically within 4 days.

Applications can be made via the job portal or by emailing your resume (as an attachment) to enquiry@erast.com.sg with 4HJpcH in the subject line.

Pay: $2,200.00 - $3,000.00 per month

License/Certification:

permanent working rights with no restrictions in singapore (Preferred)

Work Location: In person