Gas Installation Supervisor

The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with 4000 employees working from over 20 offices.

Sureserve Compliance South, part of the Sureserve Group, delivers heating services within the social housing sector across London & the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London’s largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities.

Role Overview:

To be responsible for managing engineer resources across the installs team.

Key Responsibilities:

Day-to-day management of the field-based install team including toolbox talks, training & mentoring, performance management, absence management

Point of contract for engineers / surveyors / QA over problems and issues on site

First escalation point for tenant issues and complaints

Rectifying issues with surveys and carrying out surveys when required

Liaising with admin team over planning and materials

Ordering materials and liaising with suppliers over materials and deliveries

Building and maintaining excellent client relationships including sending surveys, day-to-day contact resolving any problems or concerns, technical advice and customer care.

Providing technical support to engineers and office

Attending client meetings when required

Assist the install managers where required on both WIP and post-inspection of jobs including Handover for completed jobs

Assist with desktop audits on installations and invoice processing for sub-contractors

Point of contact for accounts admin when processing job costing and sending referrals to clients

What we can offer you

We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include:

Competitive salary

Contributory Pension scheme

Life assurance

28 days annual leave inclusive of bank holidays, rising 1 per year of service to a max of 33 days

Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer’s leave, neonatal leave, IVF, and assisted conception leave.

In addition, the role offers:

Sureserve Benefits Hub, accessing over 1000’s retail discounts

Virtual GP service, 24/7, 365 days, available for employees and your immediate family

Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family

Bike2Work scheme

Home & Electronics – salary sacrifice purchase scheme

Reasonable adjustments

As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact scs.careers@sureserve.co.uk

Pre-employment checks

Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks