
Client Manager - Global Service Provider
Skills
About the role
Qualifications:
7–10 years of progressive sales experience in a relevant technology industry (infrastructure, cloud, AI/data, networking, security, or services-led selling), with a consistent track record of pipeline ownership and quota attainment.
Strong cultural fit with WWT's core values and a clear passion for continuous learning - pursuing certifications, engaging with ATC resources, and applying feedback quickly.
Proven ability to develop new customer relationships from a standing start, multi-thread across business and technical stakeholders, and position technical solutions in terms of business outcomes.
Experience leading account planning with an extended team, calling at multiple levels of the customer organization (practitioner through C-suite), and managing partner relationships.
Outstanding communication, executive presentation, and organizational skills, including disciplined CRM and pipeline hygiene (Salesforce or equivalent).
Experience selling into Fortune 1000 companies strongly preferred, including familiarity with long enterprise sales cycles and formal RFI / RFP / RFQ pursuits.
Bachelor's degree or equivalent industry experience preferred; relevant OEM or technology certifications are a plus.
Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base salary range for this position is $140,000-160,000 + commission. Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary.
Want to learn more about Global Enterprise Sales? Check out the Solutions and Services we provide on the platform: https://wwt.com
The well-being of WWT employees is essential. When it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
Health and Wellbeing: Health (Medical & Prescription), Dental, and Vision Care, Onsite Health Centers (MO & IL), Employee Assistance Program, Wellness program
Financial Benefits: Competitive Pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Flexible Spending Accounts, Tuition Reimbursement
Paid Time Off: PTO & Holidays, Parental Leave, Medical Leave, Military Leave, Bereavement, Day of Caring
Additional Perks: Family Planning Benefits, Nursing Mothers Benefits, Voluntary Legal, Voluntary Supplemental Accident/Illness/Hospital, Voluntary ID Theft, Pet Insurance, Employee Discount Program
Note: This is not an all-encompassing list and should not be used as a complete description of the plan's benefits. For more information, see our US benefits website at wwt.com/us-benefits.
We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for all!
If you require accessibility accommodation(s) or adjustment during any stage of the hiring
process, please let your WWT Recruiter know. The recruiter will work with you to understand your needs and help ensure an accessible experience throughout the interview process.
If you have any questions or concerns about this posting, please email taposting@wwt.com
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Requirements:
Why WWT?
World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe.
Founded in 1990, WWT brings together strategy, deep technical expertise and world-class
partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC) - a collaborative ecosystem featuring state-of-the-art hardware and software - WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distribution capabilities.
With more than 14,000 team members and over 60 locations globally, WWT's culture - grounded in core values and leadership philosophies - has been recognized by Fortune® and Great Place to Work for its commitment to innovation, trust and creating a great place to work for all. WWT provides products and services to large enterprise, global service provider and public sector clients in up to 130 countries across six continents. Softchoice, a World Wide Technology company, supports commercial and SMB markets in the U.S. and Canada.
Want to work with highly motivated individuals on high-performance teams? Join WWT today!
Responsibilities:
Operate as a consultative seller - leading with discovery, framing recommendations around customer outcomes, and following through on commitments to build trust internally and externally.
Help orchestrate complex customer relationships by leveraging WWT's High-Performance Team (sales engineers, consulting architects, services, and partner managers) to qualify, advance, and close opportunities tied to account-level bookings and pipeline goals.
Build and maintain working relationships with Partner / OEM technical specialists, account managers, and business unit leaders to drive joint account plans, co-selling motions, and joint pursuits.
Identify and engage the right partners for each opportunity based on technical fit, customer preference, OEM program alignment, and deal economics - and lead joint briefings, demos, and proposal development as needed.
Actively leverage senior team members and forums (deal reviews, account reviews, win/loss debriefs) to accelerate learning and apply WWT best practices.
Compensation
This Customer Success Manager role pays $140k-$160k/yr. Within typical range for customer success manager roles in United States.
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