Commercial Account Executive - Greater China Region

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.

Account Executives at Klaviyo are given a tremendous opportunity to have a huge impact on Klaviyo's prospects, on Klaviyo's trajectory and as a result, on themselves. At Klaviyo, AEs pride themselves on being product experts who focus on closing deals the right way - with the right customers whom they set up for success.

AEs at Klaviyo run the entire sales cycle - from qualification to demo to driving the buying process to close - with minimal air support, all while managing dozens of prospects at once. The best AEs are able to close over 70% of their opportunities, forecast their business with accuracy, and proactively manage and extract value from their territory long term.

How You'll Make a Difference:

Build Klaviyo's client base

Actively manage your pipeline and develop a strategy for long-term sustained success

Support the success of your peers

Exhibit Klaviyo's values of accountability and effort

Provide guidance and support to new Account Executives your skill set by participating in adjacent tasks over time

Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.

Who You Are:

2+ years' carrying net-new revenue quota and consistent overachievement selling MarTech SaaS solutions

Experience selling to C-Suite/ Marketing personas and strong knowledge of the Ecommerce/ Retailers/ Brands domain

Experience working in a high-velocity and high-volume sales environment, often times with multiple stakeholders

Excited, motivated, and inspired by exceeding goals

Aren't afraid to hear no and embrace failure as an opportunity to improve

Strong growth mindset and continually seek improvement and are rigorous in your pursuit of it

Are adept at influencing and relationship building

Are encouraging of your team, thoughtful, engaging, and energetic

Experience selling into Greater China Region Export eCommerce Market is required

Fluency in Mandarin is required to work with the clients in the region

You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient

Full authorisation to work in Singapore without any restrictions

Klaviyo in APAC:

We are rapidly expanding our footprint in Asia-Pacific with our new Singapore Hub. Since launching here just six months ago we are already scaling fast, aggressively building out our core GTM functions, including Sales, Pre-sales, Business Development, Customer Success, Partnerships, Marketing, and People.

This is a true "1% done" moment. While we build on the strong foundation of our Sydney presence, our Singapore Hub offers the unique energy of a startup within a global company. We are looking for "Drivers" - builders who want to shape our local culture and define the future of Klaviyo in Asia-Pacific and Japan.

Aligned with our value of Always Learning, we are looking for the leaders of the future. The headroom for growth here is massive. If you are insatiably curious and eager to accelerate your career, Klaviyo provides the platform. Join us, and help build something exceptional from the ground up.

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

#LI- Hybrid

This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.

Get to Know Klaviyo

We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators - ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us.

AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.

By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.

Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.

IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.