Bilingual Account Manager - Federal Government
Skills
About the role
Making Canada a safer place to live and work for over 90 years.
As Canada's trusted safety partner since 1935, we work alongside customers coast to coast to help ensure people return home safely at the end of every shift.
About the Role
Levitt-Safety is looking for a highly organized, customer-focused Bilingual Federal Government Account Manager to support and grow our Federal Government business within the National Capital Region (NCR).
This is a hybrid account management, inside sales, and bid coordination role where you'll manage customer relationships while coordinating RFPs, bids, standing offers, and proposals. You'll gather information from internal stakeholders, prepare compliant submissions, and ensure deadlines are met - all while supporting sales of our safety products and services.
This opportunity is ideal for someone in the Ottawa area who thrives in a fast-paced, deadline-driven environment and has experience supporting Canadian Federal Government procurement.
What You'll Do
Manage a portfolio of Federal Government accounts within the NCR
Serve as the primary contact for quotations, standing offers, orders, and procurement inquiries
Coordinate and prepare RFPs, bids, tenders, and proposal submissions, ensuring accuracy, compliance, and on-time delivery
Gather technical and pricing information from internal teams to develop complete bid packages
Track federal opportunities through procurement portals and support standing offers and supply arrangements
Prepare quotations, maintain pricing, and ensure contract compliance
Maintain opportunity tracking and customer activity in Salesforce CRM
Partner with Sales, Product Management, Operations, Pricing, and Service teams to deliver customer solutions
Participate in customer meetings and contribute to a Think Team First culture
What You Bring
Bilingual in English and French (spoken and written)
3+ years of experience in account management, inside sales, bid coordination, proposals, or sales administration
Experience preparing RFPs, bids, tenders, or proposal submissions
Knowledge of Canadian Federal Government procurement, including PWGSC, standing offers, supply arrangements, and tender portals
Strong administrative, organizational, and project coordination skills with exceptional attention to detail
Ability to manage multiple deadlines while coordinating information across several teams
Experience with Salesforce CRM and Microsoft Office
Nice to Have
Experience in industrial safety, PPE, gas detection, instrumentation, or technical products
Knowledge of contract pricing, margins, and pricing approvals
Familiarity with federal compliance and procurement documentation
What We Offer
Annual base salary: $70,000–$80,000 (based on experience) + annual performance bonus
Comprehensive health benefits: medical, dental, vision, EAP (family coverage)
3 weeks’ vacation + flex days + paid time off
Company-matched RRSP plan
Profit-sharing program
Discounted fitness memberships
Ongoing sales and product training with cross-functional support
Values-driven culture grounded in our Face of Levitt-Safety Fundamentals
Application & Hiring Process
Levitt-Safety may use AI-enabled tools to support the screening and assessment of applications.
All AI-supported results are reviewed by a member of our recruitment team before any hiring decisions are made.
We are committed to employment equity and base hiring decisions on qualifications, skills, and ability. We welcome and encourage applications from persons with disabilities, visible minorities, Indigenous Peoples, and individuals from diverse backgrounds, and we recognize that experience comes in many forms.
If you require accommodation at any stage of the application process, please contact us at talent@levitt-safety.com. We review applications as they are received and look forward to hearing from you.
Compensation
This Customer Success Manager role pays $70k-$80k/yr. Within typical range for customer success manager roles in Canada.
Questions about this role
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