Inbound Sales Agent
Skills
About the role
As a Sales Inbound Agent for the Brazilian market, you will play a pivotal role in driving revenue growth by engaging qualified inbound leads, providing expert product consultations, and optimizing sales pipeline performance. You will be part of PERGOLUX, a premium Scandinavian-inspired outdoor living brand guided by Integrity, Ambition, Innovation, Humility, Appreciation, and Unity, where our global team is dedicated to bringing outdoor living dreams to life across 14+ countries.
What You’ll Do
Qualify and engage inbound leads, delivering tailored consultations to guide customers toward the perfect PERGOLUX pergola and accessory solutions.
Manage the full sales pipeline within the CRM, actively tracking key metrics such as conversion rates, Average Order Value (AOV), and upsell performance.
Drive revenue growth by identifying cross-selling and upselling opportunities that enhance the customer's overall outdoor lifestyle experience.
Conduct ongoing market research and competitor analysis to inform commercial strategies and refine sales tactics.
Assist with sales event preparation and collaborate with the broader team to support physical and digital customer engagement initiatives.
What You’ll Bring
At least 2 years of proven sales or customer-facing experience, ideally within high-value goods, real estate, or premium consumer products.
Native or fluent Portuguese skills alongside advanced English proficiency (C1 level required) to effectively collaborate with our international teams.
Outstanding communication, negotiation, and interpersonal skills with a strong focus on delivering a high-touch customer experience.
Self-motivation, attention to detail, and the flexibility to excel under a schedule that covers peak customer hours, including afternoons and weekends.
A data-driven, proactive mindset and enthusiasm for thriving in an ambitious, fast-scaling e-commerce environment.
How to Apply
To learn more about our team and take the next step in your career, connect with us through the links below:
Learn more and submit your application on the PERGOLUX Career Page.
Follow our journey and stay updated on PERGOLUX LinkedIn.
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