Senior Account Manager

Job Function: Sales The role:

Are you passionate about building long-term customer relationships and driving sustainable business growth?

Do you thrive in a role where you can act as a trusted advisor to customers and influence strategic decisions?

Would you like to join a global technology company helping organizations unlock the value of software, cloud, data, and AI solutions?

Practical Information

Location: Amsterdam, Netherlands | Reports to: Direct Sales Manager | Visa Requirements: Valid working rights for the Netherlands | Language Requirements: Fluent/professional Dutch and English, written and verbal

As a Senior Account Manager, you will be responsible for developing strategic customer relationships, driving account growth, and creating long-term value for customers within your assigned portfolio. Acting as a trusted advisor, you will align SoftwareOne’s solutions with customer business objectives while identifying opportunities to partnerships, increase profitability, and enhance customer satisfaction. You will collaborate closely with internal teams and partners to deliver exceptional customer outcomes and support sustainable business growth.

Key Responsibilities

Build and maintain strong, long-term customer relationships as the primary point of contact

Develop trusted advisor relationships with key stakeholders and executive sponsors

Create and execute account strategies focused on growth, profitability, customer retention, and satisfaction

Identify customer business needs and position appropriate SoftwareOne solutions to create business value

Drive new business opportunities, renewals, and proactive opportunity management within assigned accounts

Track and forecast account performance, KPIs, and financial metrics while coordinating all account-related activities

What we need to see from you:

Degree in Business, Marketing, or related discipline preferred

Strong experience managing strategic customer accounts in a B2B environment

Experience working with Public Sector customers and tender processes

Knowledge of customer relationship management practices and CRM tools

Effective communication, stakeholder management, and collaboration skills

Commercial mindset with excellent analytical, organizational, and problem-solving abilities

What we offer

Flexible hybrid working model

Flexible working hours

Extensive training and career development opportunities

Company car or mobility budget

Unlimited Holidays

The full list of benefits will be shared during the interview process.

Why SoftwareOne?:

SoftwareOne is a global provider of software and cloud solutions. With a presence in over 70 countries and more than 12,000 professionals, we help organizations optimize software investments, modernize applications, and unlock the value of cloud, data, and AI.

Our people are at the core of everything we do. We enable collaboration across borders, continuous learning, and opportunities to grow in a fast-evolving technology landscape. Whether your focus is on technology, customer success, or business operations, your ideas matter, and your contributions make a difference.

Join a global team where you can build your skills, work with leading technologies, and make a real impact for our customers.

Accommodations:

SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at reasonable.accommodations@softwareone.com.

Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.

At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.