Sales Specialist

AI Job Summary

3 years previous sales support experience.

Act as subject matter expert in financial systems/processes (product, pricing, access, troubleshooting, credit policy).

Must have Australian working rights (citizen or PR).

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Role Type

Permanent • Full-time • Associate

Description

We’re looking for a Sales Specialist to provide support to Business Development Managers, acting as a subject matter expert in Metro’s systems and processes. You’ll ensure seamless coordination, effective communication, and be a trusted partner to both internal teams and external stakeholders.

Roles and responsibilities

Sales Support

Act as a point of contact for introducers to assist them with enquiries including but limited to; Metro product information, pricing, system access, troubleshooting and Credit Policy guidance

Develop a reputation with introducers as a trusted and reliable partner

Internal Support

Assisting and providing advice to the Client Services team with inquiries they raise with the Sales team.

Helping introducers with back end issues

Managing group email box and determine which department is to action and provide instructions

Business Development

Provide specialist support to BDM’s to develop existing relationships with introducers

Provide guidance and support to support the BDM’s for enquiries such as risk appetite, policy, troubleshooting etc. and escalating when required

Build relationships with introducers

Assist BDM’s with accreditation requests and onboarding and offboarding introducers

Assist with maintaining aggregator and introducer information and ensure compliance documents are held and up to date

How to succeed

This role would suit a team player with a can-do attitude and an ability to work autonomously. You’ll possess excellent verbal and written communication skills, strong organisational ability, excellent customer service and an ability to build rapport and influence stakeholders.

We are looking for someone with the following:

3 years previous sales support experience

Ability to build rapport and develop professional relationships with brokers and excellent customer service skills

Must have Australian working rights (citizen or PR)

Benefits

We offer a robust benefits package to help support your health and financial security, plus you’ll enjoy:

Hybrid working model – work 3 days in the office and 2 at home

A culture that promotes growth

Fun, regular social events so you can get to know your coworkers

We Value Your Wellbeing

Metro Finance believes in diversity, equity, and inclusion and offers a safe environment to grow. Bring your open mind and can-do attitude to help us deliver our award-winning service to clients. Our culture of continuous improvement gives you opportunities to learn. We encourage you to take advantage of all career development opportunities across department teams to help build your skills.

About Metro Finance

We offer an alternative to traditional bank funding with a modern approach and mindset. Our cutting-edge financial products, advanced technology, and local expertise set us apart. We excel at providing a real human experience for our customers. In fact, our Sales, Settlements, and Credit teams are all regular CAFBA award winners, our most recent for 2022 including the prestigious Financier of the Year, Credit Team of the Year and Settlements Team of the Year awards. We’re also proudly “Great Place to Work” certified.

If you require further information please contact our Talent Acquisition Manager at sean.dossantos@metrofin.com.au

Company Overview

Real people, providing hardworking Australians and businesses with reliable, rewarding service.