Learning Consultant

WorkForce Software an ADP company is hiring a Learning Consultant

The Learning Consultant is part of our Global Training and Education Team, which is responsible for training and enablement around the world. This role delivers technical and functional training to partners, customers, and employees at various facilities worldwide. The Learning Consultant also contributes to the maintenance and continuous improvement of training content in partnership with Instructional Designers and other training team members.

Responsibilities:

Deliver product implementation and support training through in-person sessions at key strategic partner and WorkForce Software corporate facilities

Conduct effective product implementation and support training sessions in a virtual classroom setting

Monitor class participation and adjust delivery to support learner understanding and engagement

Evaluate course participants for certification eligibility

Contribute to the maintenance and continuous improvement of training curricula

Partner with cross-functional teams to support learning delivery needs

Serve as subject matter resource in assigned areas of specialty for course delivery and maintenance

Stay current on the latest product releases and features for assigned products

Requirements:

Experience implementing and configuring a packaged software system or highly complex internally developed application

1+ years’ experience conducting technical and functional field training

Understanding of workforce management solutions from a consulting perspective

Existing knowledge of, with desire to learn, local terminology related to time and absence processes in various countries

Experience using SQL and writing queries

Excellent writing, presentation, and communication skills

Ability to manage multiple priorities and deadlines

Desired Skills

Strong facilitation and instructional delivery skills across in-person and virtual environments

Ability to engage diverse audiences and adapt delivery style to learner needs

Analytical mindset with experience using feedback and data to improve learning outcomes

Experience programming in a 3GL or 4GL language

Knowledge of Human Capital Management systems

Experience working with the WorkForce Software Suite of products

Experience contributing to technical training content

Travel: Up to 50% travel

Education: Bachelor’s degree or equivalent experience

A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.