Staffing & Recruitment Manager

Staffing & Recruitment Manager

Location: London

Salary: £34,000 – £40,000 DOE + Overtime

Contract: Permanent | 40 Hours per Week

Join Rocket Food and Build the Industry's Best Event Team

At Rocket Food, we don't just deliver exceptional events, we deliver them through exceptional people. From prestigious venues and luxury brand activations to spectacular dinners and high-profile celebrations, our Front of House teams are at the heart of every unforgettable guest experience.

We're looking for a driven and people-focused Staffing & Recruitment Manager to join our award-winning Events team. This is a fantastic opportunity for a recruitment and operations professional who thrives on building high-performing teams, developing talent, and ensuring we have the very best people representing the Rocket Food brand.

Reporting to the Director of Business Operations, you'll play a vital role in attracting, recruiting, training and developing our Front of House workforce, helping us maintain our reputation as one of London's leading premium event caterers.

What You'll Be Doing

Leading the recruitment, onboarding and development of our Front of House event teams

Creating and delivering effective recruitment strategies to attract high-calibre hospitality professionals throughout the year

Interviewing, selecting and hiring staff in line with Rocket Food's values and service standards

Managing staffing requirements across approximately 350 events and 7,000 shifts annually

Building strong relationships with staffing agencies to ensure reliable support during peak periods

Managing staffing systems and software to maximise efficiency, workforce planning and reporting

Producing accurate staffing schedules, venue security lists and payroll information

Organising and delivering engaging training sessions to continuously develop team capability

Supporting succession planning by identifying and developing future leaders within the Front of House team

Working closely with Event and Operations Managers to ensure the right people are deployed to the right events

Attending events to support operations, evaluate team performance and maintain exceptional presentation standards

Acting as the first point of contact for Front of House staff, providing guidance and support when needed

Organising staff engagement initiatives and events that strengthen culture, morale and retention

Monitoring staffing performance, gathering feedback and implementing improvements to enhance service delivery

Supporting the wider Operations team with event delivery as required

What We're Looking For

Proven experience in recruitment, staffing, hospitality operations or workforce management

Strong understanding of high-volume recruitment and workforce planning within a fast-paced environment

A confident and engaging communicator who enjoys building relationships and developing people

Excellent organisational skills with the ability to manage multiple priorities simultaneously

Experience using workforce management, scheduling or HR systems

Strong attention to detail with excellent administrative and reporting skills

Commercial awareness with the ability to balance staffing quality, efficiency and profitability

A proactive approach to problem-solving and decision-making

Passion for hospitality and delivering exceptional customer experiences through outstanding people

Knowledge of employment legislation, payroll processes and staffing compliance requirements

Why Rocket Food?

At Rocket Food, you'll be part of a creative, ambitious and supportive team that genuinely loves what it does. You'll have the opportunity to build and develop one of the industry's strongest Front of House teams while working alongside talented colleagues to deliver some of London's most exciting events.

This role offers a unique blend of recruitment, people development and event operations, making it perfect for someone who enjoys seeing the direct impact of their work on both people and business performance.

Ready to Build an Exceptional Team?

If you're passionate about recruitment, people development and creating outstanding hospitality experiences, we'd love to hear from you.

Benefits

Contributory pension scheme

Grow your career with our Career Pathways and MyLearning programmes

Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits

Exclusive travel discounts with TUI, Expedia, Booking.com and many more

Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more

Up to 44% off cinema tickets to enjoy your favourite blockbuster

Receive cash rewards every time you spend and use them on a wide range of brands

Unwind with free wellness, mindfulness and exercise classes

Share discounts and offers with your friends and family

About Us

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/ #Rocket

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!