Strategic Account Manager

Fortra

USonsite$110k-$125k/yrPosted Jul 21, 2026
Posting intelligenceActively listed

About the role

Whether you’re an experienced professional or just getting started, your contributions matter at Fortra. If you’re passionate about tackling meaningful challenges alongside talented team members committed to helping each other succeed, all while having lots of fun, we want to hear from you. We offer competitive benefits and salaries, personal and professional development opportunities, flexibility, and much more!

We are seeking a driven and customer-focused Strategic Account Manager to strengthen relationships and generate revenue within our existing strategic accounts. In this role, you will be responsible for closing additional business opportunities and ensuring successful renewals for large, high-value accounts critical to the organization. Your responsibilities will include identifying and qualifying opportunities, preparing formal proposals, leading negotiations, and overcoming objections to secure sales and renewals. This position is ideal for a results-oriented professional with strong solution knowledge, exceptional communication skills, and the ability to deliver accurate sales forecasts consistently.

WHAT YOU'LL DO

Build strong relationships with key stakeholders at our Strategic Accounts, including electronic interactions, telephone calls, and in-person meetings.

Schedule and present Quarterly Business Reviews to key stakeholders at our Strategic Accounts.

Build internal alignment and action plan to address any issues that may impede renewal and/or additional sales within the Strategic Accounts.

Follow up on leads and inbound requests from the Strategic Accounts.

Identify and properly qualify business opportunities for additional business within the Strategic Accounts.

Determine customer needs and apply a product and services offering in an effective manner.

Lead negotiations, coordinate complex decision-making process, and overcome objections to closure.

Assist in determining sales strategies and goals for products and services.

Assist in evaluating product and service offerings in terms of customer needs.

Continuously refine and improve business analysis processes to enhance

efficiency and outcomes.

Other duties as assigned.

QUALIFICATIONS

Bachelor’s degree required

Experience selling software/technology solutions preferred

Excellent written and verbal communication skills

Strong organization and time management skills with the ability to manage competing priorities

Demonstrated ability to problem solve and negotiate with emphasis on closing the sale

Strong problem-solving and analytical skills, with a keen attention to detail.

Compensation: 110,000 USD - 125,000 USD Base

At Fortra, we’re breaking the attack chain. Ready to join us?

At Fortra, our compensation philosophy prioritizes fair market value and internal equity, aligning with your experience and specialized skill set.

As a full-time, exempt employee at Fortra, you’ll enjoy a comprehensive benefits package that includes:

Health, dental, and vision coverage as of hire

Immediate enrollment in 401(k), HSA, and FSA plans

Flexible PTO policy

Tuition and personal enrichment reimbursement

Option to enroll in ID Theft Protection Program

This role is eligible for commission as defined under the terms of the applicable plan.

At Fortra, work is only part of the story. Explore what Life at Fortra is all about, from perks that support holistic wellbeing to a culture that keeps you connected and empowered to make an impact beyond the job.

Visit our website to learn more about why employees choose to work for Fortra. Remember to connect with us on LinkedIn.

Compensation

This Customer Success Manager role pays $110k-$125k/yr. Within typical range for customer success manager roles in United States.

Questions about this role

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