Key Account Manager, Food and Nutrition
About the role
Job Details
Job Title: Key Account Manager, Food and Nutrition
Location: Tokyo, Japan or Osaka
Work arrangement: Hybrid
About the Role
Position Overview
We are seeking a proactive and commercially driven Key Account Manager to support the growth of our Food & Nutrition ingredients business in Japan. This role focuses on developing new business opportunities, expanding market share, and managing strategic customer and supplier relationships by leveraging Caldic’s excipients portfolio from key global principals.
The successful candidate combines strong sales drive with technical understanding and is capable of acting as a trusted partner to customers in the food & nutrition industry.
This is an exciting opportunity for a highly motivated individual who is passionate about generating new business, creating innovative solutions and maximizing our customers’ success.
Key Responsibilities
Key Responsibilities:
New Business Development (40%):
Identify and develop new business opportunities within the food & nutrition ingredients market
Build and manage a strong sales pipeline to achieve growth targets
Convert leads into long-term customer relationships through proactive market development activities
Key Account & Principal Management (60%):
Manage and grow relationships with key food & Nutrition customers and focused principals/suppliers
Understand customer formulation and business needs, positioning Caldic’s excipients portfolio effectively
Drive cross-selling and upselling opportunities to maximize account value and profitability
Technical Promotion & Support:
Promote food & nutrition ingredients through technical discussions, product training, and customer support
Represent Caldic at industry events, exhibitions, and customer meetings
Monitor market trends, competitor activities, and customer developments to support business strategy
Reporting & Collaboration
Provide regular updates on pipeline, sales performance, and market insights
Work closely with internal commercial, regulatory, technical, and supply chain teams to ensure customer satisfaction and project execution
Job Requirements
Position Requirements & Key Abilities
Bachelor’s degree or above, background in Food Science, Nutrition, Agriculture, Chemistry, Life Sciences, Business, or related fields preferred
Minimum 5–7 years of experience in Food & Nutrition, specialty ingredients distribution, or related food & nutrition industry sales will be highly valued
Experience in excipients business and food & nutrition customer management is strongly preferred
Strong hunter mentality with proven sales achievement
Business-level English communication skills
Good analytical, communication, and relationship-building skills
Ability to provide technical and commercial support to customers
Proficiency in MS Office and CRM tools
Willingness to travel within Japan as required
Skills
Key Personal Attributes
Customer-focused and relationship-oriented
Results-driven with strong ownership and accountability
Commercially strategic while execution-oriented
Collaborative, adaptable, and highly ethical
Strong understanding of the food & nutrition industry and competitive landscape
About Caldic
At Caldic, we’re a global leader in distribution solutions, serving diverse markets across the world. Joining us means becoming part of an entrepreneurial, collaborative, and innovation-driven team.
We offer:
Global opportunities with rapid career growth and development
An inclusive, diverse, and dynamic work environment
The chance to shape the future of specialty ingredient solutions across industries like food, pharma, personal care, and more
We operate in 43 countries around the world. Our innovative solutions are tailored to meet the needs of industries such as food, pharma, personal care, and industrial markets, ensuring sustainable success for all stakeholders. To learn more, visit: www.caldic.com
Ready to Join Us?
Caldic celebrates diversity and is committed to fostering an inclusive work environment. We do not discriminate on the basis of race, religion, gender, or any other characteristic.
To all recruitment agencies: Caldic practices direct hiring and does not accept agency resumes. Please do not forward resumes to our jobs alias, Caldic employees or any other organization location. Caldic is not responsible for any fees related to unsolicited resumes**
Location:
Koto-ku, JP, 135-0064
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City: Koto-ku
Country/Region: JP
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