Service Account Manager – Renewables, Health Care, Life science and Pharmaceuticals segments - EMEA

At ABB, we help industries run leaner and cleaner - and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Market Development Manager

__

Job Summary

In this role, you will be responsible for developing and executing account strategies that drive profitable service growth within the Renewables, Health Care, Life Science and Pharmaceuticals segments across EMEA. You will act as a trusted advisor to strategic customers, helping them achieve operational, sustainability, reliability, and business outcomes through ABB’s comprehensive Electrification Service portfolio.

You will leverage deep industry/segment knowledge, consultative selling techniques, and outcome-based sales methodologies to identify customer challenges, develop value-driven service solutions, and build long-term partnerships.

Our Team Dynamics

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

What’s in it for you?

We want you to bring your full self to work - your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

Your Role and Responsibilities

In this role, you’ll help run what runs the world, by taking on meaningful work that drives real impact.

Develop and execute strategic account plans for key Life Sciences and Renewables customers across the EMEA region, driving sustainable service revenue growth in close coordination with local marketing & sales teams

Build trusted relationships with customer decision-makers and become a strategic partner for operational, reliability, sustainability, and business performance objectives.

Lead outcome-based selling initiatives by identifying customer challenges and translating them into measurable business value through ABB service solutions.

Promote the full ABB Electrification Service portfolio, including Care, Modernization, Advisory, Digital and Sustainability Services.

Identify, qualify, and develop new service opportunities within the installed base while expanding ABB’s share of wallet across assigned accounts.

Collaborate with Product Management, Service Operations, Sales, and Regional teams to deliver customer-centric solutions and ensure successful execution.

Maintain a robust sales pipeline, prepare accurate forecasts, and drive commercial negotiations to secure long-term customer relationships.

Continuously monitor market trends, competitor activities, and segment developments to identify growth opportunities and support ABB’s service strategy.

Qualifications for the Role

Bachelor's degree in Engineering, Business Administration, Technology, or a related discipline.

Minimum 8-10 years of experience in strategic account management, service sales, and/or business development

Strong knowledge of the Life Sciences and/or Renewable Energy sectors, including customer challenges, market trends, and regulatory requirements.

Proven success in outcome-based, value-based, or consultative selling methodologies within industrial or technology-driven environments.

Demonstrated ability to develop executive-level customer relationships and manage complex, multi-country accounts across EMEA.

Strong commercial acumen with experience building business cases, negotiating contracts, and managing strategic sales opportunities.

Excellent communication, presentation, stakeholder management, and cross-functional collaboration skills.

Fluent in English; additional European language skills are highly desirable, with willingness to travel across the EMEA region as required.

Knowledge of electrification, automation, digital solutions, asset performance management, or industrial service businesses.

Understanding of sustainability, energy transition, reliability, and lifecycle asset management principles.

Benefits

As part of our dedication to our employees, ABB Ireland offers an attractive array of benefits which include

Competitive Salary

Private Medical Allowance for Yourself and Family

Company car or cash for car allowance

Generous Bonus Scheme

Competitive Contributory Pension Scheme

Employee Share Acquisition Plan

Open Job Market (Internal Mobility Opportunities, Mentorships & Access To Projects Globally)

Employee Assistance Programme

Generous Employee Referral Scheme

25 Days Annual Leave Plus Bank Holidays

More about us

Join ABB Ireland and be part of a dynamic team that is making a real difference. We offer a supportive and inclusive work environment where you can grow your career, develop your skills, and contribute to impactful work that matters. Together, we are building a sustainable future for generations to come.

ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division’s extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.

Join us. Be part of the team where progress happens, industries transform, and your work shapes the world. #RunWhatRunstheWorld.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.