Project Manager - ESN
About the role
Req ID: 59608
Job Function: Business Enablement
Posting Start Date: 21/07/2026
Posting End Date: 28/07/2026
Division: Networks
Job Location: GBR Bristol - Assembly
Advertised Salary: Competitive, plus benefits
Location – Bristol (You will need to be in the Bristol office 3 days a week)
About the role
BT/EE is a major supplier to the Emergency Services Network (ESN), which plans to replace the current Airwave service used by the emergency services of Great Britain.
The move to ESN will enable a transformation in how the emergency services operate, especially on the front line.
As such, this is a strategic priority for BT and reinforces our commitment to connect for good and serve the emergency services with a world class network. This role specifically focusses on bringing together a number of projects that deliver functional capabilities and ensuring that they come together to create a service outcome that end users can consume.
You will be planning, leading and orchestrating the functional projects in order to test and assure our service capability with a one-team approach across Mobile services, User Services and Authority in parallel with the 3ES user community.
You will be required to undergo National Security Vetting to SC or NPPV level. The role will operate during business hours, that includes a one‑in‑two on‑call commitment. Some travel and working from other supplier locations will be expected.
What you’ll be doing
Accountable for integrating multiple ESN delivery workstreams into assured, operational service capabilities that can be successfully adopted and consumed by emergency service users
Establish, maintain and govern integrated delivery plans covering scope, resources, dependencies, risks, finances and critical-path activities
Provide accurate governance, financial and delivery reporting to enable effective decision-making and assurance
Build and maintain effective relationships, up to Director, across BT, EE, Authority stakeholders, suppliers and user community representatives, facilitating effective decision making
Manage project expenditure, including forecast & variance, within approved CAPEX and OPEX budgets
Ensure service readiness, testing and assurance activities are completed
Essential Skills / Experience
Proven experience delivering projects through to service ready, within a technology focussed environment in the telecoms business, ideally linked to providing high priority services over a mobile network
Professional experience delivering medium to large projects within a Gated Project Governance process
Effective communication skills with stakeholders to drive open and sustained communication channels both within the project team and with the wider stakeholder community, up to ‘Director of’
Works with stakeholders to build consensus, influence outcomes and resolve complex delivery challenges, through problem solving, negotiation and open communication
Strong planning and scheduling capability to hit the right outcome at the right time, being proficient in the use of MS Project
Experience managing CAPEX and OPEX budgets to land projects within budget targets
Desirable Skills / Experience
PRINCE2, APM PMQ or equivalent project management qualification. Equivalent experience will also be considered
Experience working on government or public safety programmes
Knowledge of ESN, emergency services, critical communications or mission-critical service environments
Our Package
Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life.
You can design the package to suit you and your lifestyle. Your core benefits include:
10% on target annual bonus
Access to an online private GP 24/7 for you and your immediate family
Market-leading paid carers leave with up to 2 weeks off
Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay
Discounted EE and BT products, including mobile and broadband
Market leading Pension scheme – 5% from you and 10% from us
Holiday purchase scheme
You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.
Questions about this role
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