Sr IT Technologist, Endpoint Management

At MiniMed, you can begin a lifelong career of exploration and innovation, while helping make a difference in the lives of people living with diabetes around the globe. You'll lead with purpose, breaking down barriers to innovation for a more connected, compassionate world.

About the Role

The Senior IT Technologist, Endpoint Management is responsible for the administration, engineering, automation, and continuous improvement of enterprise endpoint management platforms supporting Windows, macOS, iOS/iPadOS, and Android devices. This role serves as a senior technical resource within the Endpoint Management team and partners closely with Infrastructure, Cybersecurity, Service Delivery, and Managed Service Providers to deliver secure, reliable, and scalable endpoint services.

This position reports to the Leader, Endpoint Management.

Endpoint Management Platforms

Administer and support Microsoft Intune, Microsoft Configuration Manager, and Jamf Pro.

Manage endpoint provisioning, configuration, compliance, software deployment, patching, and lifecycle management.

Support Windows Autopilot, co-management, Windows Update for Business, Windows Hello, and Conditional Access.

Manage mobile devices through Intune MDM and MAM capabilities.

Administer Apple Business Manager, Automated Device Enrollment, and Apps and Books programs.

Support Android Enterprise device management.

Automation and Engineering

Develop and maintain PowerShell and Bash scripts to automate endpoint management activities.

Utilize Microsoft Graph API and Jamf API to improve operational efficiency.

Create and maintain technical documentation, standards, and operational procedures.

Identify opportunities to improve platform performance, security, and user experience.

Operations and Support

Provide advanced troubleshooting and escalation support for endpoint technologies.

Partner with Managed Service Providers to ensure service quality and operational excellence.

Collaborate with Cybersecurity teams to implement endpoint security and compliance controls.

Participate in incident resolution, root cause analysis, and continuous improvement efforts.

Required Qualifications

5+ years of experience supporting enterprise endpoint management platforms.

Experience with Microsoft Intune, including:

Autopilot

Co-management

Configuration Profiles

Compliance Policies

Remediation Scripts

Conditional Access

Application Deployment

Windows Update for Business

Windows Hello

Microsoft Graph API

Experience with Microsoft Configuration Manager (SCCM/MECM), including:

Site infrastructure

Collections

Maintenance Windows

Software Deployment

Experience managing mobile devices using Intune MDM and MAM.

Experience administering Jamf Pro, including:

PreStage Enrollment

Jamf Connect

Self Service+

Application Deployment

Configuration Profiles

Policies

Jamf API

Experience supporting Windows, macOS, Android, and iOS/iPadOS devices.

Experience with Apple Business Manager and Android Enterprise.

Experience writing PowerShell and Bash scripts.

Working knowledge of Active Directory, Entra ID, TCP/IP, DNS, DHCP, Wi-Fi, VPN, and related networking technologies.

Strong analytical, troubleshooting, and problem-solving skills.

Ability to work effectively both independently and within global, distributed teams.

Preferred Qualifications

Experience working within regulated environments.

Experience supporting large global enterprises.

Familiarity with ITIL processes and endpoint security best practices.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

MiniMed offers a competitive salary and flexible benefits package

At MiniMed, we put people first. A commitment to our employees lives at the core of our values: We recognize their contributions. They share in the success they help create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every stage of your career and life.

About MiniMed

We want to make every day a better day for people living with diabetes. Our team of creative innovators around the globe share a passion for finding the simplest solutions to the problems that people with diabetes face on a daily basis. For more than 40 years, we've been redefining what's possible, from intelligent dosing systems designed for real life to predictive insights that stay a step ahead, and we're dedicated to continuing to support our customers through every step of their journey - meeting them where and how they need it.