Sr. Product Manager - Technical, Amazon Payments, Amazon Monthly Payments

DESCRIPTION

Amazon Payments builds the foundational systems and products that allow Amazon to accept payments for all the goods, content and services that Amazon offers around the world. We are looking for an experienced Senior Product Manager - Technical to define the strategy and build solutions for Amazon's Buy Now Pay Later (BNPL) offering, Amazon Monthly Payments. You will be responsible for shaping and driving the long-term roadmap to create experiences that responsibly extend credit access to Amazon customers. This is an individual contributor role with global scope, supported by a dedicated team of Software Engineers, Data Engineers, Data Scientists, Business Operations, and Legal/Compliance teams.

The ideal candidate:

Works backwards from the customer to optimize the customer experience and always insists on high standards.

Demonstrates exceptional analytical skills, finding practical and innovative solutions to complex problems without compromising quality or functionality.

Brings an AI-native mindset, embracing AI-assisted development and automation as a default approach to accelerate decision-making and reduce time to insight.

Is adept at understanding high-level product and technical architecture, and thrives working closely with engineering teams as a true partner in solutioning.

Excels at diving deep, leveraging data, and applying hypothesis-driven thinking to solve problems. Is data-savvy and self-sufficient in accessing and analyzing data (using AI tools) to drive insights independently.

Is comfortable collaborating with multiple global business stakeholders.

Is a skilled communicator, both in writing documents and in conversation.

Key job responsibilities

You will:

Be a subject matter expert on customer experience and use that expertise to influence programs that provide value to Amazon customers.

Define the product vision, and develop the long term product roadmaps based on team strategy and vision.

Create buy-in for the product vision and strategy with leadership and internal partners.

Manage prioritization and trade-offs among customer experience, performance, operational support load, and headcount resourcing.

Develop detailed business requirements and user stories that are used to create product specifications and architecture.

Work closely with engineering teams throughout the development lifecycle, from architecture discussions through implementation and launch.

Drive product launches in concert with Engineering, Operations, Legal/Compliance, Finance, and other Product teams.

Embrace AI-native development practices and leverage data infrastructure to independently analyze customer behavior, validate hypotheses, and inform product decisions.

Oversee programs in various stages of the lifecycle- from ideation to development to launch/retirement.

Operate with influence across a variety of cross functional teams.

A day in the life

In a typical day, you will be interacting with internal and external cross-functional teams to understand customer needs, develop product strategies to meet those needs, build the business cases to justify the development, measure the success of launches, and scale successes. You will regularly work with engineering, data engineering and data science, operations, legal, compliance, finance, and fellow product managers to create the vision and implement aligned plans. You will embrace AI-native workflows and direct data access to move quickly, validate assumptions, and reduce dependencies for routine analysis.

About the team

We are passionate about creating innovative payment products that surprise and delight our customers with best-in-class rewards and seamless, frictionless experiences. Our team thrives on collaboration and values diversity, bringing together unique perspectives to drive meaningful impact. We foster a fun, inclusive, and team-oriented culture where AI-native development practices are encouraged and builders are empowered to move fast. If you are excited about building transformative payment solutions, we would love to have you join us.

BASIC QUALIFICATIONS

Bachelor's degree

Experience owning/driving roadmap strategy and definition

Experience with feature delivery and tradeoffs of a product

Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

PREFERRED QUALIFICATIONS

Experience in using analytical tools, such as Tableau, Qlikview, QuickSight

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.