External Customs Specialist

JOB DESCRIPTION

It's more than a job

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

You will be part of our Road Logistics team, adding your expertise + skills to the delivery of customer + operational excellence.

How you create impact

The External Customs Specialist is responsible for handling customs operations for clients whose transportation is managed by our business units. Acting as an internal service provider, this role ensures efficient and compliant execution of customs declarations and clearances. The Internal Customs Specialist plays a key role in supporting operational excellence, identifying process improvements, and ensuring that the customs services provided meet the high standards expected by our business units, contributing to overall customer satisfaction.

What we would like you to bring

Continuously identify opportunities to improve operational efficiency and performance within the customs team.

Collaborate with the operations manager to develop and implement improvements in the process, ensuring the operation remains competitive and effective.

Provide feedback to national customs operational manager regarding any recurring issues that impact service quality or customer relationships.

Work closely with sales and account management to address customer concerns and ensure a high level of satisfaction.

Internal Communication and Support

Provide regular feedback internal stakeholders regarding any recurring issues that could impact service quality or customer relationships.

Work closely with internal stakeholders to ensure that customs services are aligned with the needs and expectations of our business units.

What's in it for you

Proven experience in customs operations, with a strong understanding of customs regulations and compliance.

Excellent communication and customer service skills, with a focus on building strong client relationships.

Strong attention to detail and organizational skills, capable of managing multiple priorities in a fast-paced environment.

Proactive in staying updated with changes in import/export laws and regulations.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.

Contact

Kuehne+Nagel Recruitment Team

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