ServiceNow Project Manager

Technical Project Manager – ServiceNow

Location: Noida (Hybrid) Employment Type: C2H (Mandatory) Experience: 8+ Years

Job Summary

We are seeking an experienced Technical Project Manager with a strong background in ServiceNow implementations to lead enterprise-scale projects from planning through deployment. The ideal candidate should have expertise in managing cross-functional teams, stakeholder communication, Agile delivery, and multiple ServiceNow modules.

Key Responsibilities

Lead end-to-end ServiceNow project delivery, including planning, execution, UAT, deployment, and support.

Manage cross-functional teams comprising Developers, Architects, QA Engineers, and Business Analysts.

Drive implementations across ServiceNow Core Platform, Workplace Service Delivery (WSD), Enterprise Asset Management (EAM), Field Service Management (FSM), Source-to-Pay, and GRC.

Define project scope, timelines, budgets, resource plans, and risk mitigation strategies.

Collaborate with business and technical stakeholders to deliver scalable, high-quality solutions.

Ensure adherence to Agile/Scrum methodologies, SDLC best practices, and ServiceNow governance.

Manage project risks, dependencies, vendor coordination, and stakeholder communications.

Required Skills

8+ years of IT Project Management experience.

5+ years managing enterprise ServiceNow implementation projects.

Strong expertise in ServiceNow Architecture, Workflows, Integrations, and Data Models.

Experience delivering projects across Core Platform, WSD, EAM, FSM, Source-to-Pay, and GRC modules.

Strong knowledge of Agile/Scrum, project planning, and stakeholder management.

Excellent leadership, communication, and problem-solving skills.

Preferred Skills

ServiceNow Certifications (CSA, CIS, CAD, or Implementation Specialist).

PMP, SAFe, or Scrum Master Certification.

Experience with REST/SOAP integrations, MID Server, ITSM, ITOM, HRSD, or SecOps implementations.

Experience working in regulated industries such as Financial Services or Healthcare.

Pay: ₹90,000.00 - ₹170,000.00 per month

Experience:

IT project management: 8 years (Required)

ServiceNow: 5 years (Required)

Work Location: Hybrid remote in Noida, Uttar Pradesh