Active Directory / Entra ID Customer Engineer

Overview:

At JDA TSG, we equip many of the world’s major brands with top-tier specialized talent, business process expertise and technologies to drive their organizations in exciting new directions. What makes us the partner of choice for the most experience-obsessed brands worldwide? We apply extensive due diligence up front to ensure that our teams and talent will be a cultural fit and can make a difference from the very start. And we’ve established a reputation for bringing exceptional focus, flexibility, and confidence with every client we serve.

We have immediate opportunities for an Active Directory / Entra ID Expert to join our growing Customer Engineer (CE) team. These are full-time roles with comprehensive benefits. As a CE, you’ll work with Fortune-1000 enterprises, guiding them to a healthy, secure identity posture across hybrid and cloud environments.

Location: Remote US

Salary Range: $95K/yr – $110K/yr based on experience

What You Will Do:

On-Demand Assessments – Active Directory (AD), AD Security, and Entra ID Health Checks

WorkshopPLUS facilitation – AD Troubleshooting, Microsoft Entra Hybrid Identity, Identity Fundamentals

Recovery Services – Lead Active Directory Recovery engagements

Architecture Services – Design secure cloud identities, migrate & protect applications with Entra

Blocker Mitigation & Optimization – Tune Entra Identity Protection and Advanced Conditional Access policies

Act as the primary technical contact, providing visibility and advanced problem resolution to executive-level stakeholders

Who You Are:

15+ years of overall IT experience

7 + years of hands-on experience in Active Directory Federated Services, Entra ID B2C/External Identities, Zero-Trust architecture, Graph API, Entra Workload Identities, Windows Server 2016-2025, Entra Identity Governance & Verified ID, tenant-to-tenant migrations

Deep understanding of Active Directory, ADDS. and AAD architecture - EntraID

Ability to collaborate with cross-functional teams and advise stakeholders from engineers to CIOs.

Strong written and verbal communication skills for presenting complex technical concepts to business leaders.

Preferred certifications -

Microsoft Certified Systems Engineer (MCSE)

Microsoft Certified: Identity & Access Administrator Associate

Microsoft Certified: Cybersecurity Architect Expert

Microsoft Certified Trainer

What We Offer:

Healthcare - Comprehensive coverage for you and your family

Employee Assistance Program - Get support when you or your family need it with counseling and coaching

401K with company match

Paid time off

Paid parental leave

Volunteer Day Off

Life insurance - Protect your loved ones and their future

Business travel accident insurance

Posted Salary Range: USD $95,000.00 - USD $110,000.00 /Yr.