Account Development Representative (Appointment Setter)
About the role
Why Thryv?
Work From Anywhere, Win Everywhere
Join a 100% remote team that’s built for performance, not postcode. Whether you're in a city apartment or a rural town, you’ll have the tools, support, and culture to thrive (pun intended) - without the commute.
Please note: This role is open to candidates who are based in Australia with full working rights and located on the Eastern Seaboard. Our team operates on a consistent schedule of 8:30am – 5:00pm, Monday to Friday, and we’re looking for people who can commit to this full-time structure.
Grow Your Career, Grow Your Paycheque
We don’t just offer jobs - we build careers. With clear pathways across our sales roles and 70% of new hires promoted within 6 months, your growth is real, rapid, and rewarded. Start in one role and grow into the next.
A Bit About Us
At Thryv, we’re fiercely devoted to the success of local businesses. For over 125 years, we’ve helped small businesses compete and win - starting with directories and evolving into cutting-edge software, automation tools, and digital marketing services. Today, we help Aussie and Kiwi business owners manage their time, connect with customers, and grow with confidence.
We’re not just selling software. We’re selling time, sanity, and success. And we’re looking for sales legends (or legends-in-training) to join our fully remote team - no commute, no office politics, and yes, we do have a dress code (from the waist up).
What You'll Do:
Dial and Smile: Reach out to potential clients with your charming personality and set up appointments like a pro.
Calendar Conqueror: Manage schedules with the precision of a Swiss watchmaker.
Follow-Up Fanatic: Ensure no appointment is left behind with timely follow-ups to leads and sales team members alike.
Team Player: Collaborate with our sales teams and partner to deliver SaaS revenue.
A Day in the Life of an Appointment Setter at Thryv
Contacting Customers: Spend around 6 hours daily reaching out via phone, email, SMS, video calls, and a dialler.
Following Up on Leads: No stone is left unturned. Over a 14-day period, our intuitive system will guide you to make calls, send SMSs, and emails to ensure every lead is worked thoroughly.
Building Relationships: Understand Aussie business owners' goals and pain points.
Training and Improving: Dedicate about 1 hour daily to better understand Thryv software and improve your communication skills through daily huddles, team meetings, call calibration, and one-on-one coaching.
What Makes You Stand Out From the Rest!
Driven Personality: You’re positive and growth-minded.
Passion for Sales: You’re passionate about helping Aussie businesses thrive and want to progress towards becoming a sales superstar.
Communication Skills: You’ve got a knack for both written and verbal communication and are great at building relationships.
Tech Savvy: You love technology and can quickly learn/understand systems.
Business Acumen: You have a decent grasp of basic business language.
Corporate/Call Centre Experience: Valued but not required (the right mindset is far more important).
What We’re Looking For
A positive, driven personality
Strong communication skills and a love for building relationships
Comfort with technology and learning new systems
A basic understanding of business language
Previous sales or call centre experience is a bonus - but not essential
Availability to work full-time, Monday to Friday (8:30am–5:00pm AEST)
Based in Australia (Eastern Seaboard) with valid working rights
Important to Know
While we love flexibility in many areas, this role is structured for consistency and team alignment. It is full-time only, and we’re unable to support part-time arrangements, overseas-based employees, or digital nomad setups.
Remuneration
What We Offer
100% remote work – within Australia
Clear career pathways and fast progression opportunities
Commission opportunities
Supportive culture – daily coaching, team huddles, and a fun, values-driven team
Annual salary reviews and performance recognition
Next Steps
Ready to grow your sales career with a global SaaS leader?
For a confidential chat, contact , Talent Acquisition Specialist
Applications close . Only online applications will be considered.
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