Senior Consultant (m/f/d) - Allianz Consulting - Claims Management

About Us / Who you will join:

130 years of trust, time to shape what's next. Allianz Group is one of the world's leading insurers and asset managers - built on over a century of stability, expertise, and financial strength. Allianz Services is where that legacy meets the future. 8,200+ people. Eight countries. Three continents. We deliver specialized services to clients within Allianz Group, powered by AI, advanced analytics, and a mindset that refuses to stand still. From core insurance operations to engineering and consulting services, we reimagine how insurance works. What truly sets us apart are our people and the trusted partnerships we build, anchored in our values of expertise, integrity, and empowerment. We don't support the business. We shape it.

Allianz Consulting is where strategy becomes action. As the internal consulting unit of the Allianz Group, we partner with operating entities worldwide to drive transformation across digital, sustainability, and operational excellence - and here, you grow fast and take ownership early.

We are looking for a (Senior) Consultant (m/f/d) with a solid track-record of mastering the claims domain to join our Performance Steering Claims Transformation Practice Area and work jointly on Claims Excellence engagements of different scope and complexity. Projects span across topics of strategic importance to claims such as digital customer interaction, process design and reengineering, claims automation and anti-fraud among many other to create impact for the Allianz group worldwide. The focus of the (Senior) Consultant position is to complete projects from inception through delivery and provide outstanding consulting services to Allianz entities worldwide.

If you want to make a difference, then Allianz Consulting is the place to be!

Key Responsibilities

Provide end-to-end client engagements within project deadlines, including the full scope of deliverables, problem and conflict resolution, well thought stakeholder management all supported by Allianz Consulting's strong community of experts. Analyze customer needs and develop creative solutions to serve them best

Help develop thought leadership and building Allianz Consulting solutions while identifying opportunities for new business and supporting with pitches

Ensure adequate personal development of colleagues through mentoring

Key Requirements/Skills/Experience

University degree or equivalent experience

2-3 years of firsthand experience in core insurance with focus on claims operations and management or consultancy with focus on claims (PC or LH)

Demonstrate expert knowledge of AI frameworks, leverage AI tools in everyday tasks, and consult clients on AI adoption for successful business transformation

Solid experience in project management in several roles, settings, and methods

Advanced knowledge of the Microsoft Office package, and proficiency in virtual collaboration tools such as Microsoft Teams and WebEx

Well-developed presentation, facilitation and conflict management skills

Fluency in written and spoken English mandatory, German is a clear plus, other languages would bring extra points

Desired requirements /skills /experience

First experience in change management, quality management, integration and reorganization

Understanding of business process design, -mapping, -analysis, -mining and re-engineering

Fundamentals of business case design

International work experience (min. 6 months)

We highly welcome candidates with a genuine interest and affinity for Information Technology (IT) and Generative Artificial Intelligence (GenAI), as these attributes are considered valuable assets to our team.

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer.

We are united by a shared commitment: to put our customers first and at the center of everything we do. Their needs inspire our thinking and guide our actions.

Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future – for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture.

We therefore welcome applications regardless of ethnicity or cultural Internal background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Join us. Let's care for tomorrow.

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