National Account Manager, Graybar

At ABB, we help industries run leaner and cleaner - and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Vice President, Channel Sales

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ABB’s Installation Products business is comprised of 38 marquee brands, within the Thomas & Betts (T&B) portfolio. The business is focused on reciprocal partnerships with our channel partners, providing high quality products while stimulating new demand.

The Electrification Installation Products ("ELIP") National Account Manager for Graybar, will represent the T&B business, speaking for all aspects of the ELIP organization. The NAM will collaborate with functional stakeholders to execute ELIP’s go to market strategy. Our candidate will be measured on total account growth, profitability and customer satisfaction. The NAM will also lead all contract negotiations including rebate programs, MSA and any special situations, representing ELIP. The NAM will coordinate account plans and engagement with the C&I regions, ensuring clarity and familiarity of local account plans.

This role is open to remote candidates located within the United States with the ability to travel an estimated 50% of the time (#LI-Remote).

Your role and responsibilities:

Manage the total customer relationship with ABB and Graybar. Develop the relationship between ABB and this Strategic Account at all levels both within ABB and within the customer.

Serve as the main point of contact for issue resolution, overseeing the customer complaint process and ensuring a consistent, high-quality customer experience across all interactions with ABB.

Develop and execute account plans, including executive relationship strategies, coverage plans, profitability growth priorities, project targets, and required account and technical resources.

Use strong business and market understanding to identify customer needs, industry trends, and competitive factors, while providing regular reports, briefings, and reviews through agreed processes.

Actively participate in the ELIP community to share ideas, expertise and lessons learned with other NAMs and teams, to promote cross-ABB learning and to identify new solution possibilities.

Qualifications for the role:

Bachelor’s degree in Engineering, Marketing or business administration or technical field / advanced degree desirable

7+ years related experience

Sales experience of a $25M + business

Candidates should possess exceptional analytical, communication, leadership, collaboration, solutions-oriented, and customer-orientation skills and ability to operate with autonomy.

Senior Account Management experience

Understanding and experience with full portfolio of products and services (including power distribution one-line and installation products)

Candidates must already possess work authorization to work for ABB in the US.

What's in it for you:

We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea you share and every action you take contributes to something bigger

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.

While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $119,000 and $190,400 annually and is bonus eligible.

ABB Benefit Summary for eligible US employees

[excludes ABB E-mobility, Athens union, Puerto Rico]

Go to MyBenefitsABB.com and click on “Candidate/Guest” to learn more

Health, Life & Disability

Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.

Choice between two dental plan options: Core and Core Plus

Vision benefit

Company paid life insurance (2X base pay)

Company paid AD&D (1X base pay)

Voluntary life and AD&D – 100% employee paid up to maximums

Short Term Disability – up to 26 weeks – Company paid

Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.

Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance

Paid Parental Leave

Employee Assistance Program

Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption

Employee discount program

Retirement

401k Savings Plan with Company Contributions

Employee Stock Acquisition Plan (ESAP)

Time off

ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.