Account Manager

T-Mobile

USonsite$102k-$184k/yrPosted Jul 20, 2026
Posting intelligenceActively listed

Skills

programmatic

About the role

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

Job Overview

This role supports business growth by managing client accounts and leveraging knowledge of online media and programmatic data. It involves building relationships, providing client service, conducting market analysis, and communicating advertising strategies. The role differentiates by combining analytical skills with client influence to develop tailored advertising solutions. Success is measured by client satisfaction, account growth, and effective campaign management. The work impacts organizational revenue and helps clients connect with their target audiences through digital advertising.

Job Responsibilities:

Manage client accounts to maintain satisfaction and deliver advertising campaign updates

Drive business development through upselling and cross-selling to client partnerships

Develop and implement strategies for long-term account success and sustained growth

Analyze market data and provide clients with insights on trends in the sales ecosystem

Serve as liaison with clients regarding new product launches and advertising opportunities

Also responsible for other duties/projects as assigned by business management as needed

Education and Work Experience:

High School Diploma/GED (Required)

2-4 years Advertising sales, marketing, consulting or media. Experience working with Ads Products (Preferred)

Knowledge, Skills and Abilities:

Account Management (Required)

Campaign Management (Required)

Communication (Required)

Customer Needs Identification (Required)

Data Analysis (Required)

Digital Advertising (Required)

Influencing Skills (Required)

Inquiry Handling (Required)

Project Management (Required)

Relationship Management (Required)

Sales Performance (Required)

Sales Techniques (Required)

Strategic Thinking (Required)

At least 18 years of age

Legally authorized to work in the United States

Travel:

Travel Required (Yes/No): No

DOT Regulated:

DOT Regulated Position (Yes/No): No

Safety Sensitive Position (Yes/No): No

Total Target Cash Pay Range: $101,700 - $183,500, inclusive of target incentives

Base Pay Range: $71,190 - $128,450

The pay range above is the general base pay range for a successful candidate in this role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, click here.

At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!

As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Compensation

This Customer Success Manager role pays $102k-$184k/yr. Within typical range for customer success manager roles in United States.

Questions about this role

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Compensation for Customer Success Manager roles in United States varies widely by seniority, employer size, and remote vs onsite arrangement. Check the salary range on this listing when published, or browse our Customer Success Manager hub for United States medians across recent openings.

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