Visual Merchandising | Guadalajara

POSITION TITLE: Visual Merchandising

DIVISION / DEPARTEMENT: Fashion / Retail

REPORTING TO: Sales Manager

LOCATION: Andares, Guadalajara

At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.

ABOUT THE ROLE

Through the aesthetic presentation of windows, mannequins and walls within the Boutique, the Local Fashion Visual

Merchandising team are the interface between the artistic direction of the House and the sales teams. Translating the inspiration of each season, the style and image of CHANEL via visual displays, the Local Fashion Visual Merchandising team must also ensure displays respect local market sensibilities while being reactive to stock availability. Bringing the energy of the fashion shows to life via static displays in the Boutique, the Local Fashion Visual Merchandising teams ensure the House’s visual codes are clearly relayed and consistent, while creating a memorable journey for each client.

WHAT IMPACT YOU CAN CREATE AT CHANEL

You contribute to brand performance by showcasing the vitality of CHANEL creations, bringing the energy of the fashion show to the boutiques.

You contribute to financial health by leveraging local tastes and stock availability to maximise sales performance through targeted displays.

You contribute to client engagement by embracing clients within the world of CHANEL, from the windows and throughout the boutique, with displays that enhance the allure of the House.

You create a significant impact by:

Expressing the artistic direction of CHANEL in-store to create a unique and memorable client journey via the Boutique’s displays and windows:

Being co-responsible for ensuring clients are welcomed into a desirable environment in line with arrangement, Visual Merchandising (VM) and inventory procedures

Knowing and applying the VM guidelines and Boutique procedures

Being responsible for the image in the Boutique and the good condition of the windows (display, cleanliness, lighting)

Contributing daily to the maintenance and restocking of the displays

Being responsible for labelling and price displays

Making the sales teams aware of the proper display arrangements

Being responsible for the quality of the tools used to promote the House’s products on display and monitoring the stock of VM tools, inventory and communicating needs to the manager

Showing respect in handling the products, ensuring their integrity

Collaborating with all of the Boutique teams to ensure all métiers work together to constantly elevate the client experience

Being an ambassador of CHANEL’s style, serving as an interface between the House’s artistic direction and the needs of the sales team to inspire the clientele:

Feeding our clients' dreams and desire for CHANEL, by enhancing the presentation of the collections, embracing a solid knowledge of the Brand, its heritage, its modernity and its know-how

Using and developing a wide knowledge of luxury goods and fashion trends to feed creativity and generate ideas

Participating in events outside the Boutique on an ad hoc basis

Being responsible for photo display reporting in accordance with deadlines

Enhancing business growth by showcasing the CHANEL dream and ensuring displays best reflect available stock:

As a business partner, supporting the managers’ teams to achieve sales targets, thanks to the displays and windows

Leveraging the stock to develop the VM contribution to the commercial performance of the Boutique

Actively participating in the morning brief and contributing ideas and proposals

Sharing upstream with the managers the proposals for the implementation of collections

Taking into account feedback from clients to the Fashion Advisors on the collections, and using the insights to maximise the appeal of displays to local clients

Ensuring weekly product rotations in the Boutiques

Working closely with the stock teams to ensure good management and organisation of the stock

Embracing a learning journey with a blended approach, using digital, in-person and individual resources, driven by personal curiosity, to develop the ultimate level of expertise and embody the Chanel client relational promise

YOU ARE ENERGISED BY:

The history and the heritage of The House of CHANEL

The Style of CHANEL

Fostering a meaningful client experience centered around inclusion and connection

Building collaborative partnerships and relationships

Being comfortable in the middle of complexity and ambiguity

Multi-tasking within projects in a dynamic, fast paced environment

Creativity and innovation by testing, learning, and taking new risks

Appreciation for art, beauty, and luxury

WHAT YOU WILL BRING TO THE TEAM:

Ability to thrive in a team environment and work collaboratively

Understanding of, and passion for client experience

Excellent communication skills

Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives

Curiosity and desire to learn and grow professionally within the world of CHANEL

YOUR QUALIFICATIONS:

You have at least 3 years of documented related experience

You are a self-driven, positive and independent person

You are trustworthy with a high degree of integrity and ethics

You are creative and innovative

Experience in basic computer software and digital photography

You are detailed oriented and you have excellent organizational skills

You have a passion for client experience, luxury and beauty

Able to move heavy items

Fluent Spanish and Advanced English proficiency are required. Proficiency in additional languages is considered an asset.