Senior Technical Operations Lead

About Our Company

Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 20 years. We are part of Ameriprise Financial Inc., a US financial planning company headquartered in Minneapolis with a global presence and diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection.

Be part of an inclusive, collaborative culture that rewards you for your contributions, and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So, if you're talented, driven and want to work for a strong, ethical company that cares, take the next step and create a career at Ameriprise India LLP.

Job Description

The Sr Tech Lead is a technical expert responsible for ensuring high availability of a suite of applications in the production environment. This position requires experience in Informatica Platform Administration activities to maintains operational day-to-day IT functions for the business applications with Informatica/IDMC as ETL Tool and IWA and Tidal as scheduling tool.

Experience in Informatica Cloud is required.

Experience in AWS services specially AWS Glue will be preferred

Experience in bug fixing and development is an added advantage.

Key Responsibilities

Administration and management of Informatica tool for on-prem and cloud, user groups, permissions

Experience with administrative, migration and product upgrades in Informatica space; should be experienced with installation and setup

Should have extensive knowledge of handling the ETL production batches and should be able to take care of ETL batch recoveries in case any infrastructure issue.

Troubleshooting experience and handling call with Informatica Product team

Generate innovative ideas and apply them in implementing solutions.

Flexibility and adaptability towards changing organizational needs.

Good Communication skills

Provides technical assistance for incoming queries and issues related to the software products

Maintains operational day-to-day IT functions of Informatica products

Performs root cause analysis to determine nature of software environment issues as they arise and provide solution.

Required Qualifications

Degree in Computer Science Engineering/ Information Technology or equivalent experience.

Has at least 10-15 years of experience in Informatica Platform Administration or ETL Production Support.

Experience with administrative, migration and product upgrades in Informatica on-prem and cloud space. Candidate should be experienced with installation and configuration setup

Experience in admin activities in Linux environment

Aware of Data Governance services in Informatica Cloud and Infrastructure

Strong Analytical and problem-solving skills

Demonstrated track record of success in delivering Platform Projects

Previous hands-on experience with industry Governance, design, data quality tools, and reporting tool sets.

Ability to support working outside of normal business hours to provide after hour or "on-call" support when necessary to solve high priority incidents/problems

Preferred Qualifications

Knowledge or understanding of the following skills highly preferred:

Previous hands-on experience with industry Governance, design, data quality tools, and reporting tool sets.

Hands-on knowledge of AWS services in Data Engineering space.

In-Office Collaboration

We are a client-centric, relationship-based business. Working together, in-person, is foundational to how we achieve results. By fostering a culture of face-to-face collaboration, idea sharing, productivity and personal connection, we deliver for our stakeholders - clients, advisors, employees and shareholders. Our employees work in the office at least three (3) days per week, with flexibility to work from home two (2) days per week. Some roles may require additional in-office time or different in-office expectations, and specific requirements will be discussed during the hiring process.

Full-Time/Part-Time

Full time

Timings

(2:00p-10:30p)

India Business Unit

AWMPO AWMP&S President's Office

Job Family Group

Technology

We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.