Relationship Manager - Trade Portfolio Management Team

JOB DETAILS

Job Type

Permanent

Position Level

Junior Executive

Qualification

Degree

Discipline

Banking

Specialization

SME and Business Banking

Sector

Group Community Financial Services

Experience

2 - 3 years

Salary

Undisclosed

JOB DESCRIPTION

• Organic Growth from existing trade finance portfolio and increase trade utilization. • Ensure quality loans acquisition and quality AA submission (Rework). • Ensure no lapses on customer service, through management of TAT etc. • Proliferate competencies in trade product to the whole RSME Wallet sizing non-trade customers to optimize fee and fund income. • Encourage utilization for newly on-boarded trade customers.

JOB RESPONSIBILITIES

• Accountable for Organic Growth from existing trade finance portfolio and increase trade utilization, while supporting strong relationship building with existing customers through regular visits. Includes attending to ad-hoc Trade finance request and renewal of trade finance facilities. Provide excellent services for existing trade finance customer to maximise utilization. • Ensure quality loans acquisition and quality AA submission (Rework). Includes KYC, improving individual credit skills and product knowledge in order to ensure smooth application process. Perform ad-hoc reviews, re-rating for existing trade portfolio customer and annual review for Trade - EFS Trade customers. Assist REM-CC in contacting customers with regards to overdue TRs. Attend to Rerating for trade portfolio as well as all the credit request for trade portfolio and amber review. • Ensure no lapses on customer service, through management of TAT etc. Work closely with supporting units to ensure TAT is not affected through attending trainings and keeping up to date with end-to-end processes to be effective and efficient. • Proliferate competencies in trade product to the whole RSME, actively impart trade knowledge to non-trade BDM through co-sharing. • Encourage utilization for newly on-boarded trade customers and have regular customer visits for relationship building.

JOB SKILLS

1)Trade-Utilisation

2)Trade-Finance

3)Loans-Acquisition

4)Customer-Service

5)SME-Banking

JOB REQUIREMENTS

• Minimum 2-year experience in SME Banking Industry. • Excellent oral and written communication skills. • Analytical and meticulous in work with an eye for details. • Results-driven, self-motivated and enthusiastic to build a good sales career. • Strong relationship-building skills and a team player. • Able to think creatively, results oriented and displays consistent performance. • Create a good first impression, commanding attention and respect, showing an air of confidence. • Experience in an acquisition or a client relationship role in SME banking. • Highly Driven and motivated to excel.