National Account Manager - Retail

Assist in planning and implementing sales to specific major accounts to retain clients' business and grow those opportunities. This will be accomplished by learning what clients' goals are and helping clients achieve them. Cultivating relationships, identifying opportunities, and demonstrating account management skills are crucial aspects of the work. This is a transitional role, focusing on learning and practicing relationship and account management skills. Full knowledge of the product line and its applications is required.

Job Description

About the Position

We have an excellent opportunity available for an experienced National Account Manager to make a difference at Kraft Heinz. The position lies within the Ireland business in Dublin, where we are now certified as a Great Place to Work!

You’ll be working in a high performing team, alongside peers always trying to reach the next level, reporting into the Ireland Head of Sales. Get ready for a lot of exposure to internal senior stakeholders who are always looking for improvement activities within our Ireland business unit. The delivery of the commercial P&L of one of our Top 3 customers will be your primary responsibility.

✅ We love to grow - our sales have increased +50% in the last four years.

✅ We are a highly engaged team, with standout scores in Team, Manager, and Belonging.

✅ We achieved our highest-ever market share in 2024 across Ketchup, Beans, and Soup.

✅ We champion wellbeing and organise regular sea swims, mental health walks, and active offsites.

✅ We champion work-life balance through our benefits, such as three months of secondary carer leave , hybrid working , and the ability to work from abroad .

✅ We were a key supporter for the launch of the Ireland Chapter of the LEAD Network, driving gender inclusion in our industry.

✅ Ireland has been a springboard for our people as they have gone onto roles in the UK, Netherlands, Australia

What you’ll do:

Understanding your Business and Leveraging Financial Concepts: You will work with internal and external resources to identify sales opportunities through data analysis and intellectual curiosity. You will develop financial competence and will be responsible for leading internal forecasting and growing customer specific P&Ls.

Selling with Impact and Insights: You will work closely with other functional areas to develop- simplify- and sell account specific strategies. You will interpret data and use your creativity to influence through engaging stories that solve your retailer's needs.

Implementing Commercial Plans: You will move with speed and agility to deliver solution-focused plans with your retailer. You will engage in project management to deliver winning plans in store and online whilst also engaging in negotiations that generate mutually beneficial solutions for you and your customer.

What you’ll need:

Prior experience in customer relationship management

Confidence to sell commercial propositions, together with strong negotiation skills

Consistent track record of problem solving as an owner; taking on entrepreneurial challenges and simplifying the complex

Bachelor’s/Master’s degree preferred

Technical proficiencies in Microsoft Office Suite

Professional Attributes

Communication Skills

At Kraft Heinz you’ll easily be exposed to senior management, no matter your level. Therefore, it’s important you have excellent communication skills, to deal with all kinds of different stakeholders.

Resilience

You’re able to bounce back after a disappointment or set back, big or small. And always continue to move onward & upward.

Ability to Simplify

We like to keep it simple. And to execute fast. Your ability to simplify will be highly appreciated, when you provide simple solutions dealing with complex challenges.

Analytical

We’re a very data driven company. You know how to translate complex data into a simple solution with your analytical mindset.

Result driven

You don’t only focus on your own results, but always do what’s best for the company.

Professional Attributes

Proactive : You’re a go getter, you’re not easily thrown off your game, not even when you get resistance.

Analytical : We’re a very data driven company and strive to translate complex data into a simple solution with an analytical approach.

Result driven : We don’t only focus on individual results, but always do what’s best for the team and company.

Project management skills : You’re organized, structured and always have an overview of all the deliverables. You know how to bring multiple projects to a successful ending within the given timeframe.

Teamwork : Achieving results is nice, but achieving results with the team is simply the best. As a great teammate, you will sometimes being the leader, sometimes a follower but always working towards the same common goal together with your teammates.

What we offer you

An ambitious employer with an industry-recognised career development pathway

A meritocratic, pay for performance approach

Flexible and hybrid working approach, including ability to work from abroad

Inclusive culture/work environment, backed by leadership-sponsored Business Resource Groups

Family-friendly; market leading parental leave benefits & sponsored nursery scheme

Employee discount on Heinz products!

Wellbeing

Private medical cover & Digital GP

Exclusive gym discounts & cycle to work scheme

Premium membership to Calm App

3 volunteering days per year (Barnardos, Soup Kitchen)

25 days annual leave

Compensation

For this position, the gross annual target base salary range is between:

68,796.00 - €76,440.00

This is based on a full-time contract and depending on your skills and experience.

In addition, this position is eligible for a performance-based bonus up to:

25%

This bonus is subject to the terms and conditions of the bonus scheme.

Additional benefits supporting your physical, emotional and financial wellbeing are available, which vary based on geographical location.

Location(s)

Dublin