ServiceNow CMDB Product Manager

Tata Consultancy Services (TCS)

Delhi, INonsitePosted Jul 20, 2026
Posting intelligenceActively listedReposted 4×, possible evergreen/ghost posting

About the role

TCS HIRING FOR SERVICE NOW CMDB PRODUCT MANAGER!!

Location – New Delhi, Gurugram

Exp – 10 to 15 Years

Job Requirements:

We are looking for an experienced Product Manager - CMDB to own and drive the strategy, governance, adoption, and continuous improvement of the enterprise Configuration Management Database (CMDB). The role will be responsible for defining the CMDB roadmap, ensuring data accuracy and compliance, driving stakeholder engagement, managing discovery and automation capabilities, and aligning CMDB objectives with IT Asset Management (ITAM), ITSM, and broader business goals. The ideal candidate will act as the product owner for CMDB services, ensuring operational excellence and maximizing business value through reliable configuration data.

Provide governance, management, and support for CMDB and IT Asset Management (ITAM) capabilities.

Act as the Product Owner for CMDB services and ensure alignment with organizational objectives.

Establish CMDB policies, standards, processes, and governance frameworks.

Ensure compliance with configuration management and audit requirements.

Developing Composite Service Requests within Service catalog Module

Define and maintain the CMDB vision, strategy, and roadmap.

Develop and execute initiatives to improve CMDB maturity, scalability, and business value.

Identify enhancement opportunities and prioritize product backlog items based on stakeholder and business needs.

Drive continuous service improvement initiatives across CMDB processes and capabilities

Location

NCR

Job Function

TECHNOLOGY

Role

Consultant

Job Id

423320

Desired Skills

ITSM | CMDB | Service Now

Desired Candidate Profile

Qualifications : BACHELOR OF ENGINEERING

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