Business Analytics Manager - C12 - BANGALORE

Citi

Bengaluru, INonsitePosted Jul 20, 2026
Posting intelligenceActively listedReposted 2×, possible evergreen/ghost posting

About the role

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

The Business Analytics Manager provides full leadership and supervisory responsibility. Provides operational/service leadership and direction to team(s). Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. May contribute to the development of new techniques, models and plans within area of expertise. Excellent communication and diplomacy skills are required. Generally has responsibility for volume, quality, timeliness of end results and shared responsibility for planning and budgets. Work affects an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Full supervisory responsibility, ensuring motivation and development of team through professional leadership to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations as well as direction of daily tasks and responsibilities.

Responsibilities:

Translate data into consumer or customer behavioral insights to drive targeting and segmentation strategies, and communicate clearly and effectively to business partners and senior leaders all findings

Ensures analytics drive appropriate marketing investment decisions and marketing plan activities

Analyzes performance of marketing programs and business initiatives

Ensures analysis drives appropriate marketing investment decisions and marketing plan activities

Forecasting includes creation of key indicator curves and indices

Work closely with internal and external business partners in building, implementing, tracking and improving decision strategies

Makes and implements recommendations through the use of data analysis and segmentation methodologies

Integrates key profitability drivers and measures of success make pricing offer recommendations and performs adhoc analytical requests

Manages staff. Evaluates subordinates' performance and makes decisions regarding staffing, pay increases, promotions, terminations, etc.

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

5-8 years of experience

Advanced analytical and business strategy skills

Effective communication skills

Ability to present to business partners and/or leaders to gain approvals

Project and process management skills

Excellent written and verbal communications skill

Experience with a prior focus in financial services analytics

Solid organizational skills and ability to manage multiple projects at one time

Self-starter who also has a demonstrated ability to work successfully in team environment and drive

Education:

Bachelors/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Decision Management

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Job Family:

Business Analysis

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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