Lead System Architect (Pega CLSA)

Meet Our Team:

As a member of the Pega Consulting (GTM) India team, you will work closely with our project teams and clients to provide that the technical architecture oversight of the delivered solution matches the client’s requirements. They collaborate directly with our clients and Pega development as well as Experience Design teams to provide technical design solutions.

Picture Yourself at Pega:

Pega is changing the way the world builds software. Pega Consulting India (PCI) team works with end customers to determine their business requirements and develops solutions for these requirements using the Pega platform and frameworks. The team works closely with our US/APAC/EMEA counterparts and ensures that our customer has a quality solution within their budget. In an enterprise world filled with poor design and implementation, we are looking to you to help save our Fortune 500 clients! You will provide thought leadership and Pega-specific application design guidance on multiple clients facing implementation projects.

At Pega, we actively explore and embrace emerging AI capabilities with curiosity, responsibility, and a drive for meaningful innovation. You will work in an environment where AI enabled tools are used to enhance learning, improve engineering efficiency, and support better decision making across the cloud platform.

We expect engineers to apply critical thinking to all AI generated outputs - validating accuracy, quality, and relevance before applying them in production environments. We view AI maturity as a spectrum, progressing from foundational adoption toward more strategic, advocacy driven integration, and you will play an active role in that journey.

What You'll Do at Pega:

Responsible for the technical design solutions of the Pega applications, integration, and project workflow of various Pega projects using Pega Infinity, Pega Mobile, and Pega Strategic Apps

Responsible for technical deliverables

Ability to interact with a wide range of internal/external users and stakeholders.

Ability to manage constructive criticisms and feedback and to positively apply this feedback.

Ability to explain the reasoning behind the architectural decision based on enterprise and industry best practices.

Excellent communication, interviewing, and collaborative skills

Strong presentation skills

Demonstrated polished and professional demeanour.

Ability to demonstrate to the stakeholders, the power of using Pega OOTB in meeting business objectives.

Additionally, you are expected to:

Demonstrates urgency and initiative in achieving top quality results.

Practice “active listening” and “constructive conflict” to exercise ideas, ensure alignment, and evolve their opinions.

Understands the true nature (and consequences) of needs – never settles for “requirements.”

Ensures two-way communication on what is good and what needs improvement.

Proactively reports issues ASAP but still owns the outcome (never over-escalates)

Who You Are:

You are a hands-on, collaborative individual with experience collaborating with technical architects, business users, and engineers.

10-15 years’ experience in building and implementing model-driven, enterprise level business solutions and applications.

Experience leading in Agile and Scrum methodologies.

Demonstrated knowledge of Object-Oriented techniques and principles

Achieved a Pega Lead System Architect Certification (CLSA)

Familiarity with the various technical landscapes of multi-channel business architectures including CRM, web, mobile, legacy, and 3rd-party software systems and the key linkages between them.

What You've Accomplished:

Provided thought leadership to team members and clients across business and technical project dimensions.

Provided technical expertise and ownership in the diagnosis and resolution of issues.

Functioned as a coach and mentor to team members.

#LI-MC3

Pega Offers You:

Gartner Analyst acclaimed technology leadership across our categories of products

Continuous learning and development opportunities

An innovative, inclusive, agile, flexible, and fun work environment

Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company

AI in Action – Responsible Use of AI in Recruitment

Pega embraces the responsible use of artificial intelligence (AI) to improve efficiency, consistency, and fairness across our business. We encourage thoughtful and ethical adoption of AI technologies that support people - not replace them. We may use AI‑enabled tools in our recruitment process. These tools are designed to assist us by providing insights and operational support.

All hiring decisions are made based on human review and judgment. You may have the right to request human review, provide additional information, or raise questions about how such tools are used.

Culture

At Pegasystems, we foster an environment where people feel valued and empowered to contribute their best. With global clients across industries and regions, we know our success depends on the unique perspectives, experiences, and talents of our people. Ours is a workplace where everyone can grow, collaborate, and deliver meaningful outcomes.

We encourage candidates from all backgrounds and experiences and focus on the core competencies and mindset needed to thrive in a role.

Export Compliance

For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals.

Accommodations

If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us here or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.