Service Engineer
About the role
Location:
Toa Payoh, SG, SG
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Global Business Unit: TEC
Job Function: Engineering
Requisition Number: 241482
Description:
About the Role
The Service Engineer is responsible for delivering technical support, installation, and after-sales services for advanced automation and precision equipment within DKSH's Technology business. This role is integral to building strong customer relationships and driving service excellence across DKSH's growing solutions portfolio.
What You Will Deliver
Support the achievement of service sales and solutions targets by identifying and developing new opportunities, working closely with sales and service leaders and account teams to continuously grow the prospect and opportunity pipeline
Conduct on-site installation and commissioning of automation equipment at customer sites
Deliver training to customers on the operation, setup, and maintenance of equipment
Provide after-sales technical support and service activities to ensure optimal equipment performance in the field
Conduct product application testing for customers to validate performance and functionality
Develop and build strong relationships with customers, positioning DKSH as a trusted and reliable solutions provider
Provide regular project progress updates to the reporting manager
Administrative duties and coordination tasks as required
What You Bring
Diploma in Electrical Engineering, Electronic Engineering, or Mechatronics
3 to 5 years of working experience in a similar field, preferably within the Semiconductor or Surface Mount Technology (SMT) industry
Hands-on experience with at least one of the following equipment types:
Laser Welders
Laser Marking Systems
Ultraviolet (UV) Curing Equipment
X-ray Systems
Familiarity and working knowledge of at least one of the following:
Vacuum Plasma Systems
Atmospheric Plasma Systems
VJE Rework Systems
Willingness and ability to travel overseas on short notice
Ability to work independently with initiative, as well as collaboratively within a team environment
Good communication skills
Why Join DKSH
At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Technology Services.
Requisition Number: 241482
Job Function: Engineering
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