Hospitality Supervisor

Company Description

Searcys are looking for a Hospitality Supervisor to join our team at One Moorgate Place.

One Moorgate Place, home of Chartered Accountants’ Hall, is a beautiful Grade II listed building, packed with original features to impress any guest. We offer conferencing facilities, modern, spacious meeting rooms and a range of elegant spaces for private dining and events.

As a Hospitality Supervisor for Searcys you will lead on the events and private dining for the venue, you will have a proven track record in building strong relationships with clients and be able to lead a team to deliver quality service to our guests.

As a Hospitality supervisor you will receive the following industry leading benefits:

50% discount across Searcys venues

Enrolment into the Searcys pension scheme

Up to 35 days annual leave (dependant on job role)

Access to everyday discounts and communication portal

Employee assistance programme

Enrolment into Searcys Champagne School

Meals provided on shift when working within one of our venue

Annual celebration event

Cycle to work scheme

Your birthday off to celebrate in style

A day off to volunteer / give back to the charity of your choice

Job Description

As a Hospitality Supervisor you would be working closely with Manager based on site, supporting the operations team, talented chefs and target driven sales people to deliver flawless service and exceptional food and drinks.

Searcys Hospitality Supervisor will build strong relationships with their clients, understanding a brief and executing every detail with continuous quality and a human touch.

(40 hours/week contract)

Salary : £32,760 basic plus overtime working mostly Monday – Friday

Key Responsibilities:

Play an integral role in the successful delivery of events across the site

To work with the Hospitality team to plan, organise and deliver a successful operation of our events

Ensure all events run as per the schedules laid out

Act as an allergy champion

Build positive working relationships & communication methods with key departments

To brief the Hospitality team on all aspects of the business and to oversee the running of all assigned events

To meet clients and ensure their customer journey is flawless with meeting them on arrival making sure that the event is as they require. Also ensuring that any changes/amendments on the day are communicated on to the relevant people where necessary.

To lead the waiters and colleagues

To ensure that all legislative and Government guidelines are adhered to, including (but not exclusively) The Food Safety Act, Health and Safety at Work Act, the COSHH regulations, GDPR etc. within the areas of responsibility.

To monitor on a daily basis the standards achieved in your department, to deliver exceptional customer service and levels of attention to detail and report any areas of concerns to the Hospitality Manager.

Qualifications

Minimum 2 years experience in people management

Excellent product knowledge (food/beverage)

Experience in running large events, dinners.

Leads by example by always acting professional.

Excellent communication skills

Takes the initiative

Excellent time management

Supportive / Team player

Strong presentation skills

Excellent customer care skills

Additional Information

We are the oldest caterer in the UK, having been founded in 1847, working with us will give you an opportunity to be part of some of London’s most prestigious events, gaining insights and mentoring from skilled and experienced colleagues, as well as getting a chance to be part of a storied legacy in the hospitality industry.

A career at Searcys means you are part of something special, we are an employer with a rich history, and an established reputation which will provide you with an enormous sense of pride and belonging.

To find out more on the rich history of Searcys, please visit our website at www.searcys.co.uk