Contract Manger – Bristol

About Cambridge Maintenance Services Limited

Cambridge Maintenance Services is a nationwide supplier of mechanical and electrical building services maintenance with over 34 years of experience in delivering its building services maintenance to the corporate, healthcare, education, retail, transport and manufacturing sectors. It also ensures optimum energy efficiency for every property portfolio it manages.

We are experts in delivering compliant, safe, and efficient workplaces. Our nationwide building services maintenance solutions span the corporate, healthcare, education, retail, transport, and manufacturing sectors. Using advanced technology and data, we provide cutting-edge maintenance services that are trusted by major managing agents and independent clients alike. As a multi-award-winning business, our local teams are dedicated to providing personalised FM services that meet your specific needs.

Contract Manager

Job Description:

To profitably manage contracts in full compliance with specification, effectively utilising identified resources to ensure they meet both company service delivery and budgetary targets, and the requirements in terms of contract, profitability & relevant legislative requirements for Client management.

During your Induction you will gain valuable experience managing a Lead Engineer and team of Engineers whilst being partnered with a current Contract Manager, and Assistant Contract Manager.

Key Responsibilities:

Communication

Report directly to Senior Contract Manager and Regional Director.

Primary contact with Client’s

Manage variations to the contract

Measuring Client’s Profit & Loss individually

Support Credit control

Manage CAFM

Supporting Sales and Mobilisation Team

Providing instruction and guidance to Helpdesk when required

Team Responsibility

KPI’s & SLA’s – PPM & Reactive

Responsible for team & contractor stats

Monitoring Points and Conference Calls

Site Audits

Form Line Management for Assistant Contract Manager & Lead Engineer

Team Morale

Approval of holiday’s

Identifying shortfalls in labour – identifying recruitment of new staff and redistributing workload accordingly

Liaising with HR

Provide technical support should your Lead Engineer require it

Monitoring of Sub Contractors activities on your allocated sites

Uphold Company rules and procedures

Adhere to Company and externally relevant health and safety laws and policies

Undertake any other duties and responsibilities as may be determined by Company

Skills Required:

Proven track record of managing account P&L for multiple contracts.

Ability to lead and foster a positive working environment.

Solid organisational and time management skills.

Strong attention to detail.

Strong written and oral communication skills.

Strong work ethic - results driven.

Ability to multi-task job responsibilities

Computer skills including MS Word, Excel, CAFM – Again training to be provided.

Experience of working within a challenging Service + Maintenance related environment either within the field and/or office.

Commercially astute, driven and a self-starter.

Demonstrate consistent excellent standards of due diligence.

Adaptable to a variety of works and contract demands.

Adept in providing solutions to client needs, together with maximising potential sales opportunities.

Industry or HVAC experience & qualifications would be an advantage.

Able to prioritise and multi-task to a high level, whilst achieving strict deadlines.

What we offer

Competitive Salary

Holiday Allowance

Sickness Scheme

Pension enrolment after 3 months service

Private Healthcare

Wellbeing 360 benefits