Transaction Services Sales & Relationship Manager Vice President

Closing date for applications: 02/08/2026

Location London, United Kingdom

Job typePermanent | Contract typeFull Time

Remote / On-site Hybrid

You’ll spend some of your time at home, working with your team digitally. You’ll also regularly work at your office or hub to collaborate with your colleagues.

Managerial / Technical Lead

This is a general indication and doesn’t always reflect day-to-day responsibilities. Check the job description for full details.

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Job description

This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Join us as a Transaction Services Sales & Relationship Manager Vice President

If you enjoy building relationships, solving problems and helping others to succeed, we think you’ll find a real sense of purpose in this role

Specialising in transaction services, you’ll control strategic and day-to-day support for client services, business development and relationship building

You’ll hone your relationship management skills and gain valuable exposure, working with a wide range of customers, colleagues and stakeholders

What you'll do

When you join us as a Transaction Services Sales & Relationship Manager, you’ll be responsible for originating, managing and growing a portfolio of Financial Institution and Fintech customers, and providing exceptional customer service to them.

You’ll have the opportunity to shape the broader strategy and vision for your sector too, working alongside your Regional Head. to develop a strategy that deepens our customer relationships and opens opportunities for sustainable growth.

You’ll also be:

Delivering an excellent customer experience through dedicated customer service and getting to know your customers, their financial needs and their goals

Leading and delivering client pitches, proposals and responses to tender documents

Promoting the Transaction Services business by attending internal, industry and customer events at regional level

Keeping up to with industry trends and changes

Researching how our products compare to our competitors and suggesting improvements to our own offering

Identifying origination opportunities to grow your portfolio by focusing on your business plan to achieve customer retention, customer acquisition, and income growth

Setting clear and measurable targets and monitoring performance against them

Developing tactical solutions to challenges and harnessing both commercial and evolving market opportunities

The skills you’ll need

With a background in Transaction Services and a strong knowledge of the UK payments landscape, you’ll have excellent origination and relationship management skills and a broad understanding of the challenges and opportunities in the Financial Institutions and Fintech sectors. You’ll also have strong communication skills and the ability to operate and influence at a senior level, both internally and with customers.

You’ll also need:

An unwavering customer focus

Knowledge of SWIFT, Indirect Access and Correspondent Banking

Experience of relevant legal, regulatory and statutory obligations and the management of risk within a financial services environment

Experience in developing business for both new and existing clients, using a sales management framework

Your benefits breakdown

Here’s a quick look at what your pay package and annual leave could look like if you get accepted for the role. We have a wide range of benefits to support you in your working life and beyond.

Tap each segment for details.

Your pay package

100% Base pay This is your base pay package that you take home every month.

+10% Pension funding This is monthly funding paid towards your pension.

up to +10% Benefit funding This is monthly funding paid towards a range of benefits you can choose from.

Your leave allowance

30 days Annual leave You’ll also have the opportunity to purchase up to 5 additional days off.

3 days Volunteering Take time off to support the causes you’re passionate about.

3 days Training Take time to build the skills you need to grow your career.

Total rewards package

Welcome to our Bishopsgate hub

Based only a few minutes’ walk from Liverpool Street Station, the central location of this office makes working there incredibly convenient. Everything you need is close by, so you can run errands, go to the gym, and socialise with friends and colleagues before and after work.

Bishopsgate recently underwent a multi-year refurbishment programme to improve spaces and facilities as well as become more sustainable.