Data Analyst - Lead

Lead and implement advanced analytical processes through data/text mining, model development, and prediction to enable informed business decisions. Apply sound analytical expertise to examine structured and unstructured data from multiple disparate sources to provide insights and recommend high-quality solutions to leadership across levels.

Plan initiatives from concept to execution with minimal supervision and communicate results to a broad range of audiences. Develops a superior understanding of Customer Experience touchpoints through internal and external sources to creatively solve business problems and lead the team from concept to execution of projects.

Typically uses data, statistical and quantitative analysis, modeling, and fact-based management to drive decision-making. Provides regular expert consultative advice to senior leadership. Effectively shares best practices and fosters knowledge sharing across teams. Provides cross-team and cross-org consultation and supports communities of practice excellence.

Grade - T7

Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date

What your main responsibilities are:

Leadership

Lead cross functional projects and programs formally preparing and presenting to management.

Routinely work on multiple highly complex assignments concurrently.

Provides consultation to Sr. Leadership on a regular basis.

Curiosity and inquisitiveness - should be able to reason well and raise pertinent questions.

Exploration/Opportunity Identification

Identifies available data, including internal and external data sources, works with internal and external subject matter experts to select the relevant sources of information.

Explores data sets from a variety of different sources to gather, synthesize and analyze relevant data.

Explores data to refine hypotheses, discover new relationships, insights and analytic paths from the data.

Identifies latest technological advances that accelerate the data analytics of the enterprise.

Statistical Analysis & Evaluation

Provides analytics expertise to solve in depth and technical problems. Develops design approaches to validate finding(s) or test hypotheses.

Identifies/creates the appropriate algorithms to discover patterns, trends and clusters in related or unrelated variables.

Gathers relevant information, identifies relationships, deduces from cause to effect, and draws logical conclusions to drive business decisions.

Works in iterative processes with the customer/business partner and validates findings.

Presentation/Strategic Recommendations

Presenting senior executives with strong storytelling capability to drive insights out of data.

Helps the business understand the data behind their results to gain stakeholder buy-in.

Provides thought leadership and dependable execution on diverse projects.

Leads discovery process with stakeholders to identify business requirements and expected outcome.

Presents/frames business scenarios in ways that are meaningful and depicts their findings in easy-to-understand terms.

What we are looking for :

Qualifications & Specifications

8+ years of relevant experience in analytics/consulting/informatics and statistics

Key Skills - Data and Business Analytics, Advanced Statistics and Predictive Modelling, Stakeholder Management, Project Management

Experience in customer segmentation analytics, campaign analytics, etc. is a plus.

Exposure to predictive analytics, ML/ AI techniques is an added advantage.

Education – MBA/Masters in Information Systems, Computer Science, or a quantitative discipline such as mathematics, engineering from tier 1/2 institutes

Tools - SQL, Python, Databricks, Data Visualization, PowerBI

Good to have – Azure Analysis services, DS/ML experience

Analytical Skills, Accuracy & Attention to Detail, Planning & Organizing Skills, Influencing & Persuasion Skills, Presentation Skills

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.