Head, Markets Strategy & Operations APAC

Support & Operations

Permanent

Singapore

Spotify's Asia Pacific region spans some of the world's most exciting and diverse markets - from the high-growth streaming frontiers of Southeast Asia to the deeply music-passionate audiences of Korea and Taiwan, and the sophisticated audio ecosystems of Australia and New Zealand. APAC is one of Spotify's fastest-growing regions and a critical part of our global markets expansion.

We're looking for a Head of Markets Strategy & Operations to join our APAC leadership team, based in Singapore and reporting directly to the General Manager.

This is a high-impact leadership role that serves as a strategic partner to the GM in a lean, highly collaborative regional organization.

What You'll Do

Lead APAC's long-range strategic planning process, developing 1-, 3-, and 5-year plans in partnership with the GM, Market Managing Directors, and global stakeholders, acting as a trusted advisor and peer.

Evaluate strategic opportunities across market expansion, partnerships, product investments, and monetization using data-driven analysis and scenario modeling.

Shape the region's monetization strategy, supporting subscription growth and emerging revenue opportunities while identifying the next generation of revenue drivers.

Identify and incubate new cross-market growth opportunities informed by market, creator, consumer, and competitive insights.

Act as a trusted strategic advisor to the GM, providing structured thinking, rigorous analysis, and clear recommendations on the region's highest-priority decisions.

Develop executive-ready presentations, strategic narratives, and decision materials for senior leadership. Monitor competitive, regulatory, and industry developments across APAC and translate them into actionable insights.

Own the GM's strategic operating agenda, including planning calendars, executive forums, and leadership decision-making processes.

Partner with Market Managing Directors and Markets Strategy & Operations leaders to design and continuously improve planning rhythms, quarterly business reviews, annual planning, and operational cadences.

Build performance management frameworks, dashboards, KPIs, and planning mechanisms that enable faster, data-informed decisions.

Strengthen collaboration across Music, Podcast, Marketing, Subscription Growth, Business Development, Product, Analytics, and Finance teams.

Drive AI-powered operating transformation across APAC by identifying, piloting, and scaling high-impact AI use cases while building adoption playbooks across the Markets Strategy & Operations community.

Connect and align the Markets Strategy & Operations community across APAC, sharing best practices and strengthening strategic and operational excellence across markets.

Coach and mentor Markets Strategy & Operations leaders, helping develop capability and leadership depth across the region, fostering a culture of curiosity, psychological safety, accountability, and continuous learning.

Represent APAC across global business, product, analytics, and finance forums to ensure regional perspectives are reflected in global priorities.

Who You Are

You have 12 or more of years of experience in strategy, business operations, or management consulting, ideally working across multiple APAC markets.

You have deep knowledge of APAC and meaningful experience across multiple regions, including Southeast Asia, South Korea, Australia and New Zealand, alongside exposure to global markets.

You have successfully developed and executed multi-year strategies in complex, fast-moving, multi-country environments.

You bring experience from, or a strong passion for, media, technology, or consumer internet businesses.

You understand subscription businesses, advertising models, and commercial growth strategies, with experience evaluating and driving monetization opportunities.

You build sophisticated financial models and communicate complex ideas through compelling executive presentations and strategic narratives.

You simplify complexity, translating data and insights into clear recommendations that influence senior leaders and drive decisions.

You are an exceptional collaborator who builds strong partnerships across functions, cultures, and time zones.

You actively use AI tools to accelerate strategic work and are passionate about helping teams adopt AI to improve how they operate.

You are fluent in English. Proficiency in an additional APAC language is an advantage.

Where You'll Be

This role is based in Singapore.

We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home.

Our global benefits

Extensive learning opportunities, through our dedicated team, GreenHouse.

Flexible share incentives letting you choose how you share in our success.

Global parental leave, six months off - for all new parents.

All The Feels, our employee assistance program and self-care hub.

Flexible public holidays, swap days off according to your values and beliefs.