Operations Manager Unit Support - Goulburn Broken

116,413 to 128,631 + 15% Commuted Allowance + 12% Super

Fixed Term - Full Time - Up to 23 November 2027

Operational requirement: Ability to travel from home or another non-work location to the Regional Office or nominated Incident Control Centre (ICC) within 60 minutes when rostered as Duty Officer (Outside Ordinary Hours of Work).

ROLE SUMMARY:

The Operations Manager - Unit Support leads a Unit Support Team (UST), and is responsible for ensuring service delivery, general guidance and support of VICSES Volunteer Units in collaboration with the Senior Assistant Chief Officer - Unit Support & Regional Operations (SACO) and the Assistant Chief Officer - Unit Support, Community Engagement and Emergency Management (ACO). This includes business planning and operational capability, developing and maintaining the required standard of operational readiness to enable effective response to emergencies, emergency management including engagement with Local Government Authorities (LGAs) and Emergency Services, community engagement incorporating volunteer recruitment and retention.

This role will actively undertake operational command and control functions during specific local, regional and/or state-wide operations performing the Duty Officer function and/or Incident Management Team (IMT) role.

For more information on Commuted Allowance/IMT/Duty Officer role, please see this factsheet

WHO WE ARE:

Victoria State Emergency Service (VICSES) is a volunteer-based emergency service. Our highly skilled and equipped Volunteers are trained comprehensively in a wide range of emergency environments. To minimise the impact of emergencies when they occur and strengthen the community's capacity to recover swiftly and safely, VICSES focuses on working with communities and partners in building resilience to achieve more aware, informed and prepared communities. We support them to understand their risk and the relevance of taking action before, during and after emergency events.

As the largest road rescue network in Australia we have specialist teams that provide a 24/7 response to road accident and trauma incidents. We assist Victoria Police in search and rescue operations, and play an important role in supporting the Country Fire Authority (CFA), Fire Rescue Victoria (FRV), Parks Victoria and the Department of Energy, Environment and Climate Action (DEECA) during major bushfire and emergency incidents.

TO APPLY:

Please view the Position Description and submit an application via CAREERS.VIC

Applications should include a cover letter detailing your relevant skills and experience, along with a current resume or CV.

For further information about the role, please contact Tim Connor on tim.connor@ses.vic.gov.au

Applications close Monday, 3 August 2026.