Account Executive

We are currently looking for an Account Executive to join our team!

At BBH, members of the account management department are expected to be business partners - both externally with our clients, and internally with each member of a cross functional team. The account people should use their deep knowledge and understanding of the clients business in order to create the best conditions for the right work to thrive, leading to the success and growth of both our partners and our agency.

The Account Executive delights in the details, in order to support the team and keep projects on track. They are a consummate team player, always willing to go the extra mile in the push from ‘good’ to ‘great’. They have a can-do spirit and the energy to support teams going through tough processes but aren’t afraid to ask for help when they aren’t clear. They have a ‘no task too big, no task too small’ mentality and will be expected to manage their own projects while supporting the team.

Client Partnership

Building relationships with clients based on trust through flawless administration and reliability

Communicating with clients as needed to ensure that any client requests are addressed in partnership with other

members of the team

Taking the time to learn about the client’s business and competitive landscape, in order to start to build a picture of how

the agency can help the client to achieve their ambitions

Project Management

Project managing the internal agency process in collaboration with other members of the account and operations

teams

Managing the flow of information across cross-functional teams within the agency

Scheduling internal reviews and external client presentations

Monitoring and reporting on the status of projects, ensuring that deadlines are met

Team Administration

Handling miscellaneous team and client requests

Ensuring that files are properly stored and managed

Attending internal meetings and following up with summary notes and detailed next steps to keep projects on track

Becoming the lynchpin within the account team. From scheduling meetings, to writing presentations; from late night

meals to helping to win pitches; from contact reports to client events - the Account Manager has all the skills required to

get to great work in the day-to-day

Contributing to a positive, friendly and vibrant environment within the team and also the wider agency

Training and Development

Proactively taking the initiative to grow, being intentional with your own career progression, and eager to learn

Developing an intimate understanding of how an agency functions, the role and interplay between each of the

departments, and the principles of excellent client partnership

Actively participating in all formal and informal training sessions

2-3+ years of relatable experience in client service and/or project management

Solutions-oriented; always has solutions in mind when managing up

Demonstrated ability to work on multiple projects at once

Extremely detail-oriented and organized

Strong oral and written communication skills

Strong interpersonal skills

A passion for creativity