Franchise Sales and Development Manager

Job Summary

The Franchise Sales and Development Manager is responsible for driving the strategic growth of the brand through the recruitment, onboarding, and support of qualified franchise partners. This role combines franchise sales expertise with operational insight to ensure sustainable expansion, brand consistency, and franchisee success, particularly within the fast-paced Quick Service Restaurant (QSR) industry.

ESSENTIAL FUNCTIONS

SPECIFIC KEY RESULT AREA (KRA):

1. Franchise Sales & Recruitment

Develop and execute strategic franchise sales plans to achieve aggressive growth targets.

Identify, qualify, and engage prospective franchisees through lead generation, networking, digital campaigns, and broker partnerships.

Present the brand’s value proposition and operational expectations to potential franchisees.

Guide candidates through the full franchise discovery process, including application, due diligence, and contract execution.

Collaborate with legal teams to ensure franchise agreements comply with regulatory and brand standards.

2. Franchise Development & Support

Coordinate support for franchisees with site selection, site approval, and store build-out processes.

Coordinate onboarding, training, and pre-opening support in collaboration with concerned departments.

Promote multi-unit ownership and assist high-performing franchisees in scaling their operations.

3. Strategic Planning & Reporting

Maintain accurate records of franchise sales pipelines, territory development, and performance metrics using Customer Relationship Management (CRM) tools.

Prepare and present regular reports on franchise growth, revenue impact, and strategic opportunities to Franchising Department head.

Stay informed on industry trends, competitive activity, and consumer behavior to inform strategic decisions.

Job Specifications

Education:

Bachelor’s degree in business, Marketing, Hospitality, or a related field, MBA preferred.

Experience:

At least 5 years of experience in franchise sales and development, preferably within the QSR or food service industry [experience in franchising, licensing, sales business development experience involving complex negotiations with business owners/C-suite executive level a MUST]. Real Estate experience a plus.

Proven track record experience in franchise recruitment and territory development

Proficient in Customer Relationship Management (CRM) platforms and Microsoft Office Suite, or any equivalent combination of education and experience from which comparable knowledge, skills, and abilities have been achieved.

Travel requirements: 75%

Competencies and Capabilities

Strategic sales and market planning

Franchise relationship and stakeholder management

Operational and financial acumen

Brand stewardship and compliance

Sales business development

Adaptability and problem-solving

Strong understanding of franchise models, legal frameworks, and operational best practices.

Franchise licensing

Leadership Brand (Inspire Joy) Dimensions

Driving Superior Performance

Win through People

Learning from different views

Make a Difference

Establish Trust

Behavioral Attributes (live the core values of the organization):

Customer Focus

Speed with Excellence

Humility to listen and learn

Spirit of Family and Fun

Integrity

Starting Salary: $93,600 - $102,000 / Year

THIS JOB IS FOR IMMEDIATE PLACEMENT.

APPLICANTS MUST BE AUTHORIZED TO WORK IN THE USA.

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