Go to Market, Product Director - Infrastructure Platforms

JOB DESCRIPTION

Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence.

As a Go-To-Market Product Director in Infrastructure Platforms Product Management, you will define and drive the strategy that elevates product management practices across the organization. You will shape how product managers articulate value, engage customers, and deliver measurable outcomes through high-impact go-to-market strategies. This role blends strategic leadership with hands-on execution, partnering closely with product teams and senior stakeholders to bridge the gap between product delivery and customer value realization. You will enable product managers to operate as high-caliber practitioners through scalable frameworks, tools, and best practices.

Job responsibilities

Define and lead the go-to-market strategy across Infrastructure Platforms to drive product adoption, customer value realization, and measurable business outcomes

Establish and scale frameworks, tools, and best practices that enhance product management capabilities across the organization

Drive consistency in how product managers position, launch, and measure the success of products and platform capabilities

Partner with senior product leaders and stakeholders to align go-to-market strategies with business priorities and customer needs

Enable product managers to clearly articulate value propositions and effectively engage internal and external customers

Bridge the gap between product development and customer impact by embedding customer-centric thinking into go-to-market execution

Lead cross-functional collaboration across product, engineering, business, and operations teams to ensure successful product launches and adoption

Monitor and assess product performance, adoption metrics, and customer feedback to inform continuous improvement

Identify opportunities to optimize product positioning, messaging, and delivery to maximize business impact

Drive cultural transformation by elevating product management standards and fostering a high-performance, outcome-oriented minds

Required qualifications, capabilities, and skills

8+ years of experience in product management, product strategy, or go-to-market leadership roles

Proven experience defining and executing go-to-market strategies for complex technology products or platforms

Deep understanding of the product development lifecycle and product management best practices

Demonstrated ability to influence and lead cross-functional teams without direct authority

Experience building and scaling frameworks, tools, or operating models across large organizations

Strong stakeholder management skills, with the ability to partner effectively with senior leadership

Ability to translate technical capabilities into clear, customer-focused value propositions

Experience using data and metrics to measure product success and inform decision-making

Exceptional communication and storytelling skills with the ability to engage diverse audiences

Preferred qualifications, capabilities, and skills

Experience within financial services or large, highly regulated environments

Background in infrastructure platforms, cloud technologies, or enterprise-scale systems

Experience driving product transformation or product operating model evolution

Familiarity with product operations or product enablement functions

Advanced degree in business, technology, or a related field

Recognized thought leader in product management or go-to-market strategy

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

ABOUT THE TEAM

Our Global Technology Infrastructure group is a team of innovators who love technology as much as you do. Together, you'll use a disciplined, innovative and a business focused approach to develop a wide variety of high-quality products and solutions. You'll work in a stable, resilient and secure operating environment where you - and the products you deliver - will thrive.

High Risk Roles (HRR) are sensitive roles within the technology organization that require high assurance of the integrity of staff by virtue of 1) sensitive cybersecurity and technology functions they perform within systems or 2) information they receive regarding sensitive cybersecurity or technology matters. Users in these roles are subject to enhanced pre-hire screening which includes both criminal and credit background checks (as allowed by law). The enhanced screening will need to be successfully completed prior to commencing employment or assignment.