Assistant Corner Manager (m/f/x) Stuttgart in Full Time
Skills
About the role
At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.
Since its inception in 1969 in Limoges, France, and as part of the LVMH Group since 1997, Sephora has been disrupting the prestige beauty retail industry. Today, Sephora continues to break with convention to drive its mission: champion a world of inspiration and inclusion where everyone can celebrate their beauty.
With 56,000 employees in 35 countries, including [5000 in France / 15 000 in Europe and Middle East] / [851 in DENS Hub (Germany, Switzerland, Denmark & Sweden), we connect customers and beauty brands within the world’s most passionate beauty community. With a curation of nearly 500 brands, and our own label, Sephora Collection, we offer the most unique and diverse range of products: fragrances, makeup, hair care, skincare... and much more.
You will excel and enjoy this position if you are ready to actively handle the following missions:
People
Managing, developing and coaching employees, including employee appraisals
Creating the daily staff planning and coordinating employees on the sales floor (zoning)
Recording and maintaining team absence reports.
Induction of new employees and organization of training courses
Implementation of floor management
Acting as a role model in the Sephora Attitude and passing on the Sephora DNA
Commercial Performance
Responsibility for achieving monthly and annual sales targets including year-on-year sales growth
Ensuring excellent customer service and alignment of the team with the customer
Carrying out the morning briefing and shift handovers
Ensure that we regularly surprise our customers, e.g. by organizing beauty classes in different areas, animating the hub and creating weekend looks
Updating the visual merchandising and implementing updates and animations
Ensuring order and cleanliness on the sales floor
Analyzing the key figures for the respective sales categories and deriving sales activities
Operations
Carrying out inventories to ensure optimum availability of goods
Complete merchandise management, from receiving to proper storage, booking out, returns and tester management
Preparing for the opening and closing of the corner
Reporting and tracking of maintenance and merchandise issues
Deputizing for the Corner Manager in case of absence
Additional tasks related to the daily business
KPIs
Customer satisfaction & feedback
Staff productivity & engagement
Stock availability & replenishment efficiency
Compliance with operational routines
Turnover vs. targets
Development of the category
Control of retail key figures such as MS, IPT, AVB, number of services
Inventory on schedule
Sickness quote & employee turnover
Do not hesitate to apply if you have…
Personal Skills
Strong leadership and coaching skills
Customer-focused and business-driven mindset
Reliable, hands-on, and solution-oriented
Excellent communication and delegation abilities
Positive attitude and ability to inspire others
Structured work ethic
Experience & Technical Skills
At least 2-3 years' experience in retail, preferably in the beauty sector
Initial management and team leadership experience and emphatic management style is required
Enjoy dealing with customers and developing employees
Analytical and commercial working methods
Strong hands-on mentality and presence on the sales floor
Basic knowledge of SAP and Excel is an advantage
Good knowledge in English and native language of the country
Being LVMH
Acts people oriented
Shows creativity and drives innovation
Strives for excellence
Entrepreneurial spirit & mindset
Here, you will find:
Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit
Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead
Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference
Join us and belong to something beautiful.
At Sephora, we celebrate diversity and are committed to creating and fostering an inclusive environment for everyone.
Questions about this role
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