Assistant Manager, Kurt Geiger, Metro Gateshead

Kurt Geiger | About Us

We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.

We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism

WE NEED YOU TO:

Ensure service standards are consistently met in your store, through regular team motivation, training and development

Be a mentor for your team by demonstrating service standards and leading by example

Ensure store and company sales targets are consistently achieved by setting and monitoring these for your store and team

Regularly monitor your teams’ KPIs and performance, putting plans in place for further development as and when needed alongside the store manager

Ensure operational objectives of the store and company are upheld and maintained

Ensure all policies and procedures are consistently maintained through high standards of compliance at all times

Regularly update the store manager on trade and team performance

Support your manager with recruitment and onboarding talent for your store, whilst working with the HR talent team

Maintain a high-performance team through regular one- to-one meetings

Build and maintain excellent customer relationships for repeat business

Support the store manager to maintain staff rotas, remaining reactive to trading patterns, Christmas & sales

Monitor and manage stock deliveries

Work with head office merchandising team to ensure restock accuracy

Coordinate store stock take and maintain stock accuracy standards

Organise and execute impactful store promotions to boost overall sales for store

Protect the Kurt Geiger brands and ensure all team members meet personal presentation standards and policies

Ensure your team maintains excellent visual presentation of store which is consistent with company/VM guidelines

Keep up to date with new fashion trends

Be an ambassador for your team and store

Requirements

Previous retail management experience

Strong understanding of fashion trends and brands

Possess a strong sense of leadership

Excellent communication skills

Ability to stay composed during stressful situations

Ability to create and sustain great relationships

Experience in setting team targets and driving sales

To be immaculately presented and representative of the brand

Benefits

Competitive basic salary

Generous bonus structure

Pension Scheme

Gorgeous shoes each season

Amazing employee discounts

Our Stores

The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores.

We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism

INDNORTH