Amazon Account Manager

Job Description: We're hiring an Amazon Account Manager to own client relationships and manage the day-to-day performance of Amazon accounts. This is a client-facing role. You'll oversee workflow, set and track targets alongside clients, and make sure accounts hit their goals.

Responsibilities:

Own client relationships as main point of contact

Onboard new clients and manage handoffs

Oversee Amazon accounts for workflow and delivery

Set targets with clients and track progress against them

Run regular check-ins and performance reviews

Handle client comms and work requests

Identify upsell/renewal opportunities

Resolve issues and escalate when needed

Track account health and report on metrics

Requirements:

2+ years in account management, client success, or similar

Solid Amazon expertise (Seller Central / Vendor Central, PPC, listings, account health)

Excellent written English and verbal communication

Comfortable with CRM, task management, and AI tools

Very proactive, organized, self-directed

Can work flexible hours, BUT must be available weekdays to reply to clients

We are an agency, so no agencies need apply. Freelancers or permanent people only

Nice to have:

SaaS/agency experience

Familiarity with Google AdWords, TikTok, Walmart, Meta

Experience managing multiple client accounts at once

Details:

Hours: 30-40 hours a week, part or full time, we are open to both

Client-facing role

Would need to be willing to come to the office some days (Bristol BS1) - this is not a 100% remote role, its Hybrid

Work Location: Hybrid remote in Bristol BS1 - flexible office work so we can work together as a small team

Pay: £25,500.00-£33,000.00 per year

Work Location: Hybrid remote in Bristol BS1