Mining Support Representative

Posted Date: 19 Jul 2026

Location:

Mt Thorley, NSW, AU, 2330

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About the Role

Our Mining Sales team is seeking a dedicated and results-driven Mining Support Representative to join us on a full-time basis, working Monday to Friday from our Mount Thorley Branch.

Reporting to the Mining Support Manager, you will provide direct support to one of WesTrac’s major accounts in the Hunter Valley region. Your primary focus will be identifying and capitalizing on product sales opportunities, which will be uncovered through the analysis of equipment performance and key operational projects. Success in this role will rely on your ability to build and maintain strong customer relationships, gaining a deep understanding of their business drivers to ensure aftermarket share and revenue targets are consistently achieved.

This is a fantastic opportunity to become part of a knowledgeable and supportive team, with genuine prospects for professional growth and development. Alongside a competitive remuneration package, you’ll receive a fully maintained benefit vehicle for both business and personal use, as well as access to an achievable commission scheme with attractive on-target earnings.

Key Responsibilities

Proactively engage in the identification and capturing of aftermarket sales opportunities to provide solutions according to customer needs

Oversee customer account management to ensure sales opportunities are captured whilst regularly reporting on customer fleet performance

Support key projects to ensure positive customer experience

Maintain and forecast data for sales opportunities leading to the execution of aftermarket sales strategies

Collaborate with Site Performance Specialists to support fleet performance and improvement opportunities

Engage in continuous improvement to identify potential opportunities within the business

Skills & Experience

Current Drivers Licence

Proven ability to meet sales targets within a customer facing role

Excellent customer service skills with the ability to develop strong positive relationships with customers

Ability to problem solve whilst having well-developed analytical & negotiation skills

Excellent organisational and time management skills

Ability to work successfully in a team & individually, whilst developing strong working relationships

Advanced computer literacy skills – MS Office

Why WesTrac?

At WesTrac, we’re Made for More—more opportunity, more growth, and more impact. With a team of over 4,500 people nationally, we’re united by our care for each other, our passion for building a better tomorrow, and our commitment to continual evolution.

We invest heavily in your development, offering access to our in‑house RTO(50737), dedicated learning pathways, and hands‑on experience with the latest Cat® technology and future‑focused capabilities. As one of the world’s largest authorised Cat® dealers, you’ll be part of an industry leader shaping what’s next in mining and construction.

What we offer

Financial Benefits - Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & more than 600 retail discounts, such as, Coles, Petbarn, Virgin, HOYTS & Crown. Purchased leave program and RDO options available.

Health & Wellness – Discounted Health Insurance, Fitness Passport to access multiple gyms across Australia & EAP access to support you and your immediate family.

Culture & Career - Personal and Team Recognition (Made for More awards), Internal Career Progression, Training & Flexibility through our award-winning WesTrac Institute

Employee Referral Program - Opportunity to receive a referral bonus for applicable roles

Additional Perks – Free parking, onsite café, bootcamp and yoga available at certain locations

Next Steps (Internal Part)

To be considered for this role, please submit your application via the link. Internal applicants are required to notify their current line manager of their intention to apply, in line with WesTrac’s Recruitment and Selection Policy. For further information regarding this role, please contact Dominic – Talent Acquisition on 0436 280 899.

Please note: WesTrac may commence shortlisting and interviewing candidates prior to the closing date and reserves the right to withdraw this advertisement earlier if a suitable candidate is appointed.

At WesTrac, our primary focus is our people. As we look to the future, we’re focused on harnessing the best talent and providing them with the support they need to achieve success. WesTrac is a member of the Diversity Council of Australia and recognise the value of and strongly support the principles of equal employment opportunities in the workplace and are committed to continue to build our workplace culture.

(External part)

If you believe you have the skills and experience to succeed in this role, please submit your resume for consideration via the link. For further information regarding this role, please contact NSW Recruitment on 1300 797 028 and quote job #6043.

Please note: WesTrac may commence shortlisting and interviewing candidates prior to the closing date and reserves the right to withdraw this advertisement earlier if a suitable candidate is appointed. Successful applicants will be required to complete a satisfactory National Criminal History Check & Medical as part of the recruitment process.

At WesTrac, our primary focus is our people. As we look to the future, we’re focused on harnessing the best talent and providing them with the support they need to achieve success. WesTrac is a member of the Diversity Council of Australia and recognise the value of and strongly support the principles of equal employment opportunities in the workplace and are committed to continue to build our workplace culture.

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At WesTrac, our primary focus is our people. As we look to the future, we’re focused on harnessing the best talent and providing them with the support they need to achieve success.

WesTrac is an endorsed employer for women via WORK180 - who have reviewed our policies, processes, and initiatives to certify that we are an organisation that supports diversity, inclusion and equality.